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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,312 Reviews

2,312 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 14, 2024

Courteous employees and well organized upon arrival to expedite my cars general annual check up before my vacation. More

by tcatlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to hear about your excellent experience! Thank you for the 5-star review, and don’t hesitate to visit us again.

September 14, 2024

Quick fast and finished as promised very fair price , no schedule quirk at all happy More

by buiswiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review makes us smile! We’re always here to help and look forward to welcoming you back.

September 14, 2024

It wasn’t up to par. Have bought 3 cars here and service has always been stellar. Not this time More

by eringirl917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience and would like to learn more about it. Please contact us at a time that works for you so that we can discuss your experience with us further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 14, 2024

Took my car in for service and Ruben was very nice and accommodating! Received great customer service More

by Ramirezdenise115@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your feedback! We're happy you enjoyed your visit and hope to assist you again in the future.

September 14, 2024

I really didn't know what they did in my car. Thank you. Maybe next time More

by fnavarretezqe279.fn
Recommend Dealer
No
Employees Worked With
I don't remember his name
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to read about your recent experience and would like to talk with you about it further. Please contact us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 13, 2024

George the manager was very nice He was honest and logical and very accomadating.He also was very smart More

by carolchamplin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your excellent review! We’d love to welcome you back whenever you’re in need of great service.

September 13, 2024

The representative I worked with this time (Joseph) seems to be an honorable person unlike the one I dealt with the time before. More

by cavalless11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind words! We're so glad we could assist you. Feel free to visit us anytime!

September 13, 2024

Excellent service, our problem was fixed, and in a timely manner. We are always satisfied with their service. More

by kathy_rodrigueez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to have earned your trust. We hope to see you again soon.

September 13, 2024

Friendly and fast service. Was contacted for repairs needed and car was delivered to me promptly. Agent gave me recommendations on services for my car. More

by roman.g.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We’re always here if you need anything—just reach out.

September 13, 2024

I had a lengthy service repair, which I was unaware of and Aaron was able to get me a free loan car. I have always been treated with the utmost respect and the knowledge of each of my services writers h More

by Otter Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and 5-star rating! Please don’t hesitate to stop by if we can assist you with anything else.

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