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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,507 Reviews

1,507 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 05, 2024

Prompt, courteous, affordable service. I was able to get an appointment that was convenient for me. Service was completed as scheduled and in a timely fashion. More

by Myosifi
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our prompt and courteous service met your expectations. We appreciate your business and look forward to serving you again in the future.

February 05, 2024

I got ripped off when you guys couldn't figure out how to fix my rear door. When I took my pilot home I figured out it was just a blown fuse. I'm a senior citizen and I believe I was taken advantage of and w More

by Ffnick
Recommend Dealer
No
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed that your Honda Pilot service visit wasn't up to your expectations, Ffnick. We understand your frustration, and please contact us if you have any questions. Thank you.

February 05, 2024

Easy fast and pleasing Customer service excellence and communication with customers over the top Transportation to and from great More

by Tkleroi
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our customer service and communication top-notch. We appreciate your business and look forward to serving you again in the future!

February 04, 2024

Vehicle was ready earlier than expected We were happy with our experience this time Good More

by Behroozafghani
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear your vehicle was ready sooner than anticipated! Thank you for choosing our dealership. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.

February 04, 2024

Exceptional. From the moment that I dropped off my vehicle for a repair, John Le made the entire process very easy and resolved the problem. John Le has my highes More

by Investmentstan
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with John Le! We're thrilled to hear he provided exceptional service during your repair process. We appreciate your recommendation and look forward to serving you again in the future.

February 04, 2024

Fast efficient service. Great staff interaction. Thanks!! I feel confident in the level of service that is always provided by Norm Reeves. Thanks. More

by esigndesign
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and for choosing Norm Reeves! We appreciate your trust in us and look forward to serving you again in the future.

February 03, 2024

I have had my vehicles serviced at Norm Reeves since it opened, so many years not sure of the starting date. I purchased my current vehicle (2008) at NR HB and a previous vehicle (1984) at NR Cerritos, NR More

by Gmiller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty over the years! We're thrilled to hear that we've been able to help you maintain your Honda's performance. We appreciate your support and look forward to continuing to serve you.

February 03, 2024

Viviana was very helpful and took the time to explain everything Honda is lucky to have her as part of the team More

by isnaber
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for recognizing Viviana's excellent service! We're proud to have her on our team. If there's anything else we can assist you with, please don't hesitate to reach out.

February 03, 2024

Very Good Excellent, and well satisfied Polite, prompt attentive kept me informed Thank you very much More

by R.Luciano.Rl62
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service excellent and that we met your expectations. Your satisfaction is our top priority, and we appreciate your kind words.

February 03, 2024

Benito was very friendly. Service was quick and excellent. I was completely satisfied with the service. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, Benito always strives to provide excellent service. We're delighted to hear that your experience was quick and satisfactory. We appreciate your feedback and hope to serve you again soon!

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