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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,558 Reviews
Call Service Center (800) 306-6472

1,558 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

Very helpful Provides ride to get you where you need to when your car is dropped for service or need repair More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that our team could assist you and provide a convenient solution while your car was in for service. We appreciate your trust in our dealership.

January 17, 2024

Viviana efficiently addressed my car issues, displaying expertise and professionalism. I appreciate her dedication to providing not just a fix but also valuable insights into car maintenance. Highly recomm More

by Omidniav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience, and we're thrilled to hear that Viviana provided efficient and professional service. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 17, 2024

My favorite Honda dealer all ways tell me the truth quick courtesy and nice thanks More

by Dempseyjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to provide honest and prompt service with a touch of courtesy. We appreciate your continued trust in our dealership.

January 17, 2024

They take good care of you here! Not a lot of pressure and good coffee drinks while you wait. Also bought my car here. Will definitely go back ! More

by Sspirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're thrilled to hear you had a positive experience with our team and enjoyed our low-pressure environment. We look forward to serving you again in the future!

January 17, 2024

Clayton was great! Norm Reeves went behind my back and turned off my Lojack. I have written multiple times. I emailed and all I received was a calm back asking if I wou More

by Mrchristopherdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the feedback on your visit, Christopher, and will address any issues that you brought up. Thank you for letting us know, and we hope that you will consider returning to our dealership for a five-star experience.

January 17, 2024

Salespeople who add on costs and say I’ll just have to pay the extra fees if I want to buy from them. Then they wouldn’t let me take the cost paperwork with me, saying it could be used against them from o More

by plays-boughs.0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We apologize for any inconvenience you experienced while working with our sales and finance teams. We value your feedback and will use it to improve our overall approach. If you would like to discuss your experience please reach out to me at 714-861-4200. Thank you. -Paul Conant

January 17, 2024

Great customer service great representative Benito. The dealership workers are extremely polite and very helpful More

by Sbpmath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Benito and our team provided you with excellent customer service. We appreciate your kind words and look forward to serving you again in the future.

January 17, 2024

Benito is always extremely helpful and knowledgeable. And Sammy always greets me whenever myself or family come in. They are awesome employees! More

by Trozolishill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy is an excellent employee. Always attentive and helpful.
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Benito's expertise and Sammy's warm greetings have made your visits enjoyable. We appreciate your support and look forward to serving you and your family in the future.

January 17, 2024

Benito, is always helpful and eager to assist as well give me service recommendations for my 2016 Accord Coupe. Very happy satisfied with Norm Reeves Honda HB. More

by Jzamora_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Benito provided you with excellent service and helpful recommendations for your 2016 Accord Coupe. We appreciate your trust in Norm Reeves Honda HB, and we look forward to serving you again in the future. Drive safely!

January 17, 2024

The entire staff is always polite and professional. I have recommended NRH to many people and they are always very impressed More

by newmanmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our staff. Your recommendations mean the world to us, and we look forward to serving you and your referrals in the future. Safe travels!

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