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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,507 Reviews
Call Service Center (800) 306-6472

1,507 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

Quick and painless and the dealership made the process easy. No pressure, didn't feel rushed. More

by Raacchum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience! We're thrilled to hear that your car-buying process was quick, painless, and pressure-free. We appreciate your kind words and look forward to serving you in the future.

January 17, 2024

I like your staff very much. Very kind and polite. All of my concerns and issues always get resolved. Thank you! More

by Dlisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our staff. Your satisfaction is our priority, and we appreciate your feedback!

January 17, 2024

Very good and professional. Satisfied. I wish your surveys are not so long. They become tedious. More

by Raza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We appreciate your business and will certainly consider your suggestion to streamline our surveys for a better experience.

January 17, 2024

I did oil change and tire alignment here. The service was quick, professional, and the whole process was explained clearly and in detail. More

by Yusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your oil change and tire alignment. We're delighted to hear that you had a positive experience with our quick and professional service. We appreciate your feedback!

January 15, 2024

I'm very happy with Jason's experience from the beginning my car was checked in until it was repaired. More

by Jamborafiki888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Jason! We're delighted to hear that your car repair process was smooth from start to finish. Your satisfaction is our priority, and we appreciate your trust in our services.

January 12, 2024

Excellent car dealership for maintenance (as long as Benito works there) and new car purchase. Very impressed with knowledge and experience of everyone. More

by cwgriffith9732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with both our maintenance services and new car purchases. Our team takes pride in providing knowledgeable and experienced service. We look forward to serving you again in the future!

January 09, 2024

Always a good experience overall. I was told they wait time they strive to achieve for an oil change is 55 minutes, but I waited at the dealership for over 2 hours. If I'd known it wa More

by MelyssaHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
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Jan 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback. We appreciate your kind words about our team and service. We apologize for any inconvenience regarding the wait time, and we'll strive to improve our communication on estimated service durations in the future. We value your business and hope to serve you even better next time.

January 09, 2024

Alex Hernandez was very helpful and kept me informed at all times. I initially went in for the oil change only, and he provided information about future work which needs to be done. More

by Sergia.Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
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Jan 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Alex! We're thrilled to hear he provided excellent service and kept you informed. We appreciate your trust and look forward to assisting you with any future automotive needs. Safe travels!

January 03, 2024

Ivette Rodriguez ensured my car was serviced in a timely and professional manner. Well done! More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Ivette Rodriguez provided you with timely and professional service. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

December 28, 2023

I have had my Honda Accord in for service many times at Norm Reeves Honda in Huntington Beach, and have always been completely satisfied. Very pleased with personnel and service! More

by Rae.Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing Norm Reeves Honda in Huntington Beach for your Honda Accord service needs! We're thrilled to hear about your satisfaction with our personnel and service. We appreciate your loyalty and look forward to serving you in the future.

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