Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
December 09, 2023

Service was good. Time promised was accurate. John Le the advisor was clearly explaining the details of repairs. More

by Ngocdo28
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that John provided clear explanations and that we met our promised timeline. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 09, 2023

I drive 45 minutes to get here. My trust in the service department and excellent service is why I keep coming back. John Le's service is exceptional. I actually meant to give him a More

by Grahampday
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for making the drive to our dealership! We appreciate your trust in our service department and John's exceptional service. We're here for you and look forward to your next visit.

December 09, 2023

Very polite knowledgeable, and kept me informed of my vehicle and time frame thank you More

by R.Luciano.Rl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing excellent service, and we appreciate your trust in us. Safe travels in your newly serviced vehicle!

December 08, 2023

After having a bad experience with another dealer you made up for it 100%! Thank you! CLAYTON EINCK Is AWESOME! More

by Marcieq_76
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience, and we're thrilled to hear that Clayton was able to turn things around for you! We appreciate your trust in our dealership and look forward to serving you again in the future.

December 08, 2023

Clayton keep giving me the run around with my car. I always had to call and check on my car he rarely called me. He told me a part for my car was on the way and when I talked to the service manager. T More

by CALJustin
Recommend Dealer
No
Employees Worked With
Clayton Einck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're apologize for the inconvenience you experienced while your vehicle was in for service. Our team strives to provide thorough and efficient maintenance and repairs and we're sorry if this was not your experience. If you would like to discuss this please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 08, 2023

Very courtesy, helpful like to Go back to anytime Clean fast service nice Reading room More

by Skat92708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience and look forward to welcoming you back anytime for the same excellent service.

December 08, 2023

Efficient, professional and friendly. I always go to this dealership, and the service is always excellent. More

by Lelisa_B
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyal patronage and kind words! We're delighted to provide you with efficient, professional, and friendly service every time you visit. Your continued trust in our dealership is greatly appreciated.

December 08, 2023

Great communication with vehicle. Tells me when vehicle expectancy times is. Vehicle finished within time. More

by engdavid562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with our dealership! We're thrilled to hear that our communication and timely service met your expectations. We appreciate your business and look forward to serving you in the future.

December 08, 2023

When I noticed the issue in my vehicle I called. The dealership was able to get my a appointment the same day. More

by Grjones5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership, and we're pleased to hear we could promptly address your vehicle's issue. We appreciate your business and look forward to serving you again in the future.

December 07, 2023

Awesome and helpful Taking care of my honda and gave me loaner which was very nice. More

by Garretthartley777
Recommend Dealer
Yes
Employees Worked With
Nick and Kevin
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your Honda service needs! We're delighted to hear that you found our team helpful, and we're glad the loaner added to your positive experience. We appreciate your trust and look forward to serving you again in the future.

...
131
...