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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,522 Reviews
Call Service Center (800) 306-6472

1,522 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 03, 2025

That always get me in when I need an early appointment and out with an assertive staff and friendly service. More

by Ashrenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We understand that you have places to go and things to do in your Honda! That's why we try to make appointments speedy and productive. Don't forget to also check out our service specials for an even better service visit. Thank you!

March 02, 2025

My service advisor Edward Obando was great and my experience at Norm Reeves Honda HB was amazing! More

by derrickcorso16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That sounds fantastic, Derrick! We will need to pass on this review to Edward because it will make his day. Thanks for sharing this, and we're happy to serve you any time you need it!

March 02, 2025

Edward noted our concerns on the work order. The Techs took very detailed notes, and made sure every repair was perfect. The car drives like brand new. Thanks to all involved. More

by sblstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow! That's amazing! If your Honda is feeling like it did on day one, we've done our job. We will be happy to pass this on to Edward. If you'd like to request him for future appointments, we can make it happen. Thank you!

March 02, 2025

Norm reeves is always available for any needs I might have and always accommodating and prompt. More

by Stephanieflores305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashar Qasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Stephanie! We're happy that you recognize the quality service that we provide for car owners like you. If you need an appointment once again, we encourage you to use our online service scheduler. Thank you!

March 01, 2025

Great service experience! I bought it new at Norm Reeves and will likely return to buy my next new Honda. More

by Roy_Alzua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

When you're ready for a new Honda, we're ready to steer you in the right direction, Roy! We appreciate you continuing to support us. If you need anything else, we're available to serve you. Thanks so much!

March 01, 2025

Love this store. Have purchased 8 cars here and always use their service department. Thanks! More

by Sueharris76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Eight cars?! That's phenonmenal, Sue! Your loyalty is much appreciated, and we hope to partner with you on service for many more cars to come. Thanks so much!

March 01, 2025

Sales, demonstrations, and finance department is great. Customer phone service is terrible and barely responsive. Now fixing the car? A brand NEW car is basically impossible 😡. The same breaking system an More

by Ronen V
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello Ronen, We thank you for bringing these matters regarding the sensor electrical issues ailing your Honda. So that we can investigate this matter further, we encourage you to give Catherine Schlueter in our Service department a call at (714) 842-5431 or send an email to catherine.schlueter@normreeves.com. Thank you.

February 28, 2025

Amazing customer service, people friendly, goes the extra mile for his customers, , keeps his promises, my car was done before the time he promised me, since I had a doctor appointment to catch. More

by neveenzaki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that we could make sure that you arrived at your doctor's appointment on time and give you a satisfying Honda service visit! It's our goal to make customers happy, and we're glad that we delivered. Remember that we Express Service if you need to get service and get out fast. Thanks so much!

February 27, 2025

Kevin Lam was super helpful and provided excellent customer service. I am gladly taking my car back for service. More

by Derrick Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We can't wait to see you back at your next appointment, Derrick! Going back to your latest appointment, we're thrilled that Kevin did such a great job. When you do come in again, feel free to request Kevin. Thanks so much!

February 27, 2025

The whole service staff are very professional and service their clients well. They explained works to be done and time of completion More

by dsui2chie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

It makes us proud to know that our service staff went out of their way to help you! We're glad that you received the Honda service that you were expecting. Thanks so much, and we hope to see you in the future!

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