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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,574 Reviews

1,574 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 28, 2025

Ivette was patient and helpful--she made certain I had my questions answered. It was a pleasant phone call. More

by mary4health
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your kind words about Ivette truly warm our hearts—ensuring all your questions were answered is exactly what we strive for. We’re so glad your phone call was pleasant and efficient. Thanks for your feedback, and remember, we’re here anytime you need a helping hand.

March 28, 2025

Benito provided excelent service from the time I showed up to the dealership for service, then follow up with me multiple times via call and then was nice enough to get me an Uber to pick up my car. Sign p More

by Srtloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your detailed feedback, and it’s fantastic to hear that Benito’s efficient service and thoughtful extras (like arranging an Uber) made your visit remarkably smooth. Respecting your time while delivering excellent care is what we’re all about. Thanks for your continued trust in us—your loyalty means the world!

March 27, 2025

I was scammed into paying $190 diagnostic charge to fix the airbag light & seatbelt sensor that BOTH came on after having the airbag recall completed. It took way longer than expected to complete the diagn More

by volkswgngrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you were dissatisfied with your recent service experience. It’s important to us that our customers enjoy their experiences and have their concerns addressed. We’d like the chance to speak with you further about what happened. Please contact Catherine Schlueter at catherine.schlueter@normreeves.com at your earliest convenience.

March 27, 2025

Great service! He made it easy to understand what was taking place on my car, and how long it would take. He even offered to have me picked up when my car was done. More

by maddieseitz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Luke
Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Maddie. We're delighted to hear that our team made the service process straightforward for you. It was a pleasure to assist you, and please check out our Express Service for a quick oil change or tire rotation in the future.

March 27, 2025

Great everything was what I expected From the day I purchased the car and every time there after nothing but the best all the way around More

by Marcoisland55
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're overjoyed to know that every visit, from the day you purchased your car to your subsequent experiences, has met your expectations. Your continued trust means everything to us! Thank you!

March 27, 2025

Great customer service by Kevin Great job keeping me informed about my car Good job More

by 40wcswat
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing! We're thrilled that Kevin kept you well informed about your car. If you're ever curious about a more streamlined car shopping experience, consider exploring our Express Store online—a fast, modern way to shop for your next vehicle. Your support inspires us to keep delivering outstanding service!

March 26, 2025

We’ve had good experiences every time we brought our cars in. The staffs are friendly and helpful. More

by tiffanyyy.ngooo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted ( tall Caucasian gentleman)
Mar 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tiffany, we always want to ensure our customers are happy, and it's an honor to have you trust us again and again. Next time you need service, we'll be here, ready to deliver another excellent visit. Schedule online whenever!

March 26, 2025

Mr. Torres is a gold star performance . He was a very attentive and competent rep. More

by myrnalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for giving Benito Torres these kudos! We appreciate it very much and know he will, too. If you ever need a quick oil change in the future, we hope you'll consider our Express Service.

March 25, 2025

Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

March 25, 2025

Service is great, Clayton is tried the best to explain all the customer needs. Even not complete all the repairs, but will come back soon More

by Kathyfloraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton will be happy to hear your kind words! Thank you, Kathy, for sharing this review with us. We'll be here when it's time for your next visit.

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