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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,668 Reviews

1,668 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 15, 2025

The work was well done. Benito was very knowledgeable and very helpful, and very polite. More

by grandma_cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you handing over your keys to us! Benito is a true asset to our service team, and we know that every car that he works on is in good hands. Thanks for trusting him, and we're here when you need us!

May 15, 2025

Norm Reeves is always great. Clayton was excellent and had the car done on time. More

by beezhive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you sticking with us for Honda service! This type of feedback fuels our team, including Clayton, to keep going and provide turbocharged service every time. Thanks so much! If you'd like to request Clayton again, please let us know.

May 14, 2025

Great Nice and cleaned place, fast checking, quickly response and updated, friendly staff Easy schedule, more convenience More

by Viviantvp
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
May 15, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Coming into a pleasant environment is important because you know that our team cares about our dealership, Vivian. We're thrilled that you also encountered friendly staff members and found the service quick, complete, and convenient. We appreciate all the positive energy. Thanks so much!

May 13, 2025

Tony was terrific in addressing our needs. He was able to find all our cars history and saved us from paying for repair that was not needed. The repair was quick and effecient. We are all ways More

by Rmvandagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're always happy to hear from family like you! Our loyal customers signify we're doing something right, and we're proud to have served you with such consistency! Until next time, safe travels!

May 13, 2025

The entire process was made tolerable by Edward. He is a real gem. he made me feel as if I was the only customer and he had nothing better to do than to serve my needs. More

by Robin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Edward is the greatest when it comes to customer care, and as far as he's concerned, when he's working with you, you are the priority!! Glad you had such a great experience!

May 13, 2025

Ivette is very professional and gets the job done in a timely manner, always receiving excellent customer service at Norm Reeves Honda HB! More

by tedcruchley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Cheers to that, Ted! Safe travels out there!

May 12, 2025

Provides competent service. Convenient hours. pad pad pad pad pad pad pad pad pad pad More

by grayboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad your recent experience with us was convenient and met your needs. Thanks for rating us, and let us know if there's anything else we can do for you.

May 11, 2025

Benito made sure everything went smoothly. He's been my service advisor many times over the years and is always fantastic. More

by davebrown
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito delivers smiling service that keeps customers coming back! He's awesome, and we're so glad he's earned your trust! Thank you for trusting us to keep your vehicle safe and functional.

May 09, 2025

Easy and very helpful with the service and what was performed on my car And explaining what things meant in my car More

by Brandoncargile
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

This is great to hear, Brandon! We're thrilled your recent experience went so well. It's our goal to keep you in the loop and deliver 5-star experiences, so it sounds like we succeeded!

May 09, 2025

Viviana was great and was very helpful! I appreciated her kindness and willingness to answer all of my questions. I had a great experience overall. More

by denissemerlan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Helpful should be Viviana's middle name! Thank you for shouting out her kindness and professionalism. We're grateful to have amazing customers like you and hope to assist you many more times.

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