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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,676 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,677 reviews

October 17, 2024

I appreciate the level of professionalism and efficiency provided! Zackary Frausto went the extra mile to service my car even without an appointment. Thanks More

by LP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
Oct 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the five-star review and your positive works about your experience with Zachary and our service team! We hope to help you again with your future service needs.

October 17, 2024

Tristan Rivas took care of my service, very professional and polite like always. Thank you More

by Jannett0114
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're grateful for your feedback! It's great to hear that Tristan provided great service during your visit. Please visit us again soon.

October 17, 2024

Satisfied why repeat my words xx xx xx xx xx xx xx xx xx xx More

by Pomeroyjim
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Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave a review. Let us know what we can do to provide a 5-star experience on your next visit!

October 17, 2024

I specifically singed up for a $30 tire rotation when I scheduled my appointment m and they had changed it to a $70 rotation and balance. I’m not stupid, that is not what I signed up for upon scheduling ye More

by rachael.anderson1015
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Tristian Rivas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Rachael, thank your for taking the time to share your experience. We are sorry to hear about this and want to discuss it further with you. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 17, 2024

Norm Reeves Honda has taken excellent care of my needs and Tristian has been very accommodating and pleasant to work with More

by Kdstaley1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the five-star review and the positive words about your experience with Tristan and our team! We appreciate the feedback and hope to help you again with your future service needs.

October 17, 2024

Pretty fast and convience explain detail what i need to do on my car. Will come back More

by Rickytmh
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Diana Krupansak
Oct 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the positive feedback and the five-star review! We greatly appreciate it!

October 17, 2024

Service was fast and customer service was excellent. Service advisor was very helpful with the process More

by Santos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Santos! We appreciate the five-star review and are happy to hear about your positive service experience.

October 16, 2024

Great people. Great service department. Really appreciate Tristan - knowledgable, not pushy. No more for now. More

by pkendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and 5-star review! We're thrilled to have had the opportunity to serve you.

October 16, 2024

Dealership is always clean. Service techs are always polite. Multiple spaces to comfortable sit and wait on your car. Love the cafe. More

by kaki13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
Oct 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy you had a great visit! Thank you for the 5 stars, and feel free to reach out anytime.

October 16, 2024

The person who attempted to assist me was rude and didn’t want to listen and had an attitude and I drove off and didn’t get service as a result of her attitude and lack of listening skills. I was extremely More

by Teffanybrannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name that attempted to check me in
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing this to our attention, Teffany. It’s disappointing to know we didn’t meet the level of service you’ve come to expect from us. We’ll address this with our team to ensure everyone is treated with respect and understanding. We’d love the chance to make it right, and we hope you'll consider giving us another try with a different team member. Thank you.

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