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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,646 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,647 reviews

September 29, 2024

Courteous, Quick, Straightforward Service. They greet you with a smile, listen to your issue, then get your service done. No hassle. More

by ndkoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your positive feedback! It's always a pleasure serving customers like you—see you next time!

September 29, 2024

It was much quicker than I expected and my tech explained everything very clearly. I was pleased with the experience. More

by Mkhgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We're delighted we could meet your expectations. Stop by anytime!

September 29, 2024

No estoy conforme con el servicio y con Erik tampoco. En las ceses que le able por teléfono no me contestó el teléfono. Y mi carro se sigue de lado. Como l More

by Perez1021.Jp@gmail . Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Lamentamos escuchar sobre tu experiencia con el servicio de tu Honda, José. Nos aseguraremos de abordar los problemas de comunicación que enfrentaste, ya que ese no es el nivel de servicio que queremos ofrecer. Agradecemos tu paciencia y esperamos tener la oportunidad de brindarte una experiencia de cinco estrellas. ¡Gracias!

September 29, 2024

Very helpful and friendly. That is all want to say. Thank. I do not like that you request 15 word minimum, this will be the last survey I take with you More

by 5652Sklittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and 5-star review! We’re always here to assist with anything you need in the future.

September 29, 2024

In January they took off splash shield to change oil and did not replace it. At this oil change tried to get me to buy new one and pay for installation. Previously they did a bad job if replacing cabin air More

by nancych0bs0n
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're displeased to hear about the various service issues you've faced after bringing your Honda in for service, Nancy. While we're happy that you had a good experience with Kellar, we're disappointed to hear you're considering not returning. Your experience will help us to look into changes we may need to address in our service department, so we thank you for the feedback, and hope you will return in the future.

September 29, 2024

Shop is always clean,people are knowledgeable,friendly and helpful! Wouldn’t think of going anywhere else! I’m treating like a queen! More

by shelala3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Owens
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the great review! We’re glad you had a pleasant experience, and we’d love to welcome you back anytime.

September 29, 2024

Great dealer to work with get a new Honda Civic car and great deal for my car. More

by lumgregory301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macon Huntsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star rating! Don't hesitate to reach out if you need anything else—hope to see you again soon!

September 29, 2024

They were very helpful and nice. Even though there was a minor inconvenience, they still helped us buy a new car. Jason was very helpful and was quick to help us get what we wanted. More

by Randy Hercules
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review! We're thrilled you had a great experience and look forward to serving you again soon.

September 28, 2024

I was disappointed that when I picked up the car it was not cleaned. I recently moved here from Colorado springs. Every time I took my car in to the Honda dealer there, I always received it washed and unde More

by mspahr053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your valuable feedback and will consider making changes to our procedures after service, mspahr053. Thank you for stopping by, and we hope to see you next time for a five-star experience.

September 28, 2024

Second Honda bought at this location over the years. Love Hondas and appreciate this dealership. More

by mjappleby7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review is highly appreciated! We’re always here if you need us.

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