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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,487 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,487 reviews

March 19, 2024

Easy to work with, no pressure sales. Both Jason and Joshua answered all our questions and Jason even came in on his day off to finish up the sale. More

by texasEhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ataga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Jason and Joshua. Customer satisfaction is our priority, and we're delighted we could assist you in finding the perfect car.

March 19, 2024

The program SUNBIT, has put me in a bind that I was not expecting due to how the program is set up. I was very disappointed and to be offered a 1000 back on the service job and you want a trade in as well. More

by mskilju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLEN VINSON
Mar 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about your experience and understand your frustration. We'll use your feedback to improve our processes and hope to have the opportunity to serve you better in the future. If you would like to discuss this further please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com

March 19, 2024

Best in town! I have always rec'd good customer service. Jim Totten is the greatest More

by Awrush52
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Garza
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. Jim and the team are committed to providing exceptional service to all our customers. We appreciate your support!

March 19, 2024

Great dealership to work with! Staff was extraordinary! Will do business again in the future! More

by dtungkanak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Beevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khadra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our staff. We look forward to serving you again in the future!

March 19, 2024

Andy was very nice and knowledgeable. He didnt pressure me. The Financial advisor really worked with me. Overall, I had a good experience. More

by allennicole04
Recommend Dealer
Yes
Employees Worked With
Andy Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Cazares
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, we're delighted to hear that Andy and our financial advisor provided excellent service without pressure. We appreciate your business and look forward to serving you again in the future.

March 19, 2024

The service advisor was very kind and gave me updates and answered my questions. I had planned to replace my battery but he discovered it was still under warranty. I didn’t know that. I got a new battery at More

by pastormikealex52@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony ?
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our service advisor! We're glad we could assist you with your battery and provide excellent service. We appreciate your business!

March 18, 2024

Scott met me at check-in, we discussed the work to be done, he gave me a cost and time estimate, and my car was ready when promised. More

by rpaptl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear that Scott provided excellent service and that we could meet your expectations. We appreciate your trust in us and look forward to serving you again in the future.

March 18, 2024

Very easy and painless. Our a/c went out and had to be replaced. Working great. Pleased with the service. More

by Nacesretired
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear your a/c is working great and that you were pleased with our service.

March 18, 2024

The dealership is clean, organized and the people that work there are hard working. Norm Reeves has a great atmosphere and I enjoy getting my 2014 Honda CRV serviced at that dealership More

by Scotthuber0
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
Jul 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're glad to hear that you appreciate our clean, organized dealership and hardworking team. We're delighted to have created a great atmosphere for you, and we look forward to continuing to provide excellent service. If you have any questions or need further assistance, feel free to reach out anytime.

March 18, 2024

We were there for 5. 5 hours. Sales and finance departments weren't talking to each other. Several miscommunications between them. They told us it was a certified vehicle More

by desessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Khadra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any miscommunication and appreciate your feedback. We are always here to help; please reach out if further assistance is needed.

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