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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,488 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,488 reviews

March 18, 2024

We were there for 5. 5 hours. Sales and finance departments weren't talking to each other. Several miscommunications between them. They told us it was a certified vehicle More

by desessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Khadra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any miscommunication and appreciate your feedback. We are always here to help; please reach out if further assistance is needed.

March 17, 2024

Numi, Emmanuel, and Elizabeth are amazing! We have always been treated with respect and care through all of our needs! Highly recommend! More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Corpus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nume Chanthrojwong
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Mar 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Numi, Emmanuel, and Elizabeth provided you with exceptional service. We appreciate your recommendation and look forward to assisting you with all your future automotive needs!

March 17, 2024

Michael Wright did a superb job handling my vehicle and was Very Courteous and Professional in Every Way More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that Michael provided excellent service. We strive to uphold professionalism and courtesy in every interaction. We look forward to assisting you again in the future!

March 17, 2024

Very professional . Zack was persistent about making sure I was credited for the coupon. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Zackary
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Mar 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear Zack provided you with professional service and ensured you received your coupon credit. We appreciate your business and look forward to serving you again in the future.

March 16, 2024

It was great from the time I walked in. The sales department Jim,Andy and Josh in finance were great! More

by levatta38
Recommend Dealer
Yes
Employees Worked With
Joshua Ataga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Ataga
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Jul 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome to hear, Levatta38! We're happy that Jim, Andy, and Josh could help you get behind the wheel of your new Honda. Thanks for stopping by!

March 16, 2024

Promises you can't deliver. Manipulative My vehicle was not ready but nobody called me to reschedule. Instead had me pick up said vehicle, only to bring it back to fix the damag More

by mcarless4
Recommend Dealer
No
Employees Worked With
Jorge Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia
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Jul 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We always aim to deliver an excellent experience, and we are very disappointed when we don’t meet expectations. At your earliest convenience, we invite you to reach out to us at richard.lennard@normreeves.com to discuss this matter further. Thank you.

March 16, 2024

Employees are courteous, accommodating and professional. Scott made sure I was informed and updated on the process of my vehicle More

by shugsbugs8
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that Scott provided you with excellent service and kept you informed throughout the process. We appreciate your trust in our dealership and look forward to serving you again in the future.

March 16, 2024

Our contact is Scott. He is the best. Honest & tells it like it is!! Vandergriff is 2 miles from us, but we go to y’all bc of Scott More

by steve.burley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Corpus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Scott provided you with a top-notch experience. We appreciate your trust in us and look forward to serving you again in the future.

March 16, 2024

I experienced a little bit of shock at the number of things identified as needing repaired and the associated cost; approximately twice the value of the vehicle. More

by wrsawyer
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
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Mar 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about your concerns regarding the repair costs. Our team strives to provide transparent and fair pricing. Please feel free to reach out to discuss your specific situation further.

March 15, 2024

We were happy with buying a Honda from a dealer in our zip code. Jason Edmunds is a credit to your business. More

by barwinkelg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience! We're thrilled to have provided exceptional service, and we can't wait to welcome you back in the future.

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