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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,646 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,646 reviews

May 05, 2025

Very professional and prompt service. Mario was knowledgeable about honda vehicles and was able to answer my questions More

by zufer84
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you! Mario and the service crew appreciate you noting our professionalism and promptness. We’re always here to share our Honda expertise whenever you need us.

May 05, 2025

Great customer service. Nice clean waiting area. It's nice to get complimentary coffee. Good selection of food and beverages to purchase. Employees are friendly and helpful. More

by Stanos13
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent feedback on our customer service and waiting area! We’re delighted that the complimentary coffee and clean environment made your visit more pleasant. Our team loves offering a variety of food and beverage options alongside top‑notch service. We appreciate you choosing us and hope to welcome you back again soon.

May 05, 2025

My car was ready when promised. Mario was very professional to me and my mom. More

by k1125w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know your car was ready right on schedule—that punctuality is something Mario takes great pride in. He’s thrilled to hear he made both you and your mom feel welcome and well taken care of. We look forward to serving you again soon.

May 05, 2025

Service advisor: Attentive, professional and knowledgeable. We live in Irving and try to avoid the confusing road system in North Richland Hills, but we are willing to have our car serviced at More

by Priscillamayega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Food kiosk and other people in the waiting room.
May 06, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Priscilla, it means so much to hear that our service advisors’ attentiveness and our clean, friendly atmosphere make the journey from Irving worthwhile. We’ll be sure to pass along your kind words to the team. Next time you’re ready for service, we’ll be here!

May 05, 2025

Anthony was sweet, but it is overwhelmingly obvious that your company is lacking an organizational process to provide an efficient and consistent customer experience. I will not do business at your dealersh More

by Kelly.shillinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi, Kelly. We appreciate the support for Anthony, but are sorry the rest of your experience didn’t hit the mark. We’d like to learn more about what happened, so we may assist you. Please email Richard Meneely, our Fixed Operations Manager, at Richard.meneely@normreeves.com.

May 04, 2025

Mario was super helpful, everyone was nice as well, i had a very good experience at Honda More

by yiselmunoz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Yisel, so glad Mario could help and that everyone made you feel welcome. We appreciate you taking the time to share your experience. Looking forward to helping you again down the road!

May 04, 2025

Efficient, friendly, appreciated Everyone was friendly, the work was completed quickly, very efficient. I like Norm Reeves Honda. More

by Rwdanvers
Recommend Dealer
Yes
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the shout-out! Our efficient, friendly crew loves making sure every visit feels welcoming and productive. We appreciate you choosing Norm Reeves Honda.

May 04, 2025

Good work. Fair price. I think it's a little silly for you to ask me for eleven more words. More

by garycumbie
Recommend Dealer
Yes
Employees Worked With
Cody Brian
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for noting our fair pricing and quality work—it means a lot!

May 04, 2025

First maintenance visit; oil change and tire rotation. Waited two hours for an oil change. Never met or encountered the service technician Mario that's who was assigned to me. Never received any sort of c More

by rnc1972
Recommend Dealer
No
Employees Worked With
Mario Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We want all our customers to have a pleasant service experience and are sorry that was not your case. We take your feedback seriously, and if you’d like to discuss further, please contact Richard Meneely at Richard.meneely@normreeves.com.

May 04, 2025

Do not like writing this 15 word quote service was good Asked for car to be washed but it was not vacuumed out. Overall service GOOD More

by Tdjtanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Tanya, thanks for your honest feedback and apologies that the vacuuming was missed after your wash. We strive for complete satisfaction and hope to deliver that the next time you visit.

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