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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,568 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,568 reviews

April 14, 2025

Ray was super helpful throughout the process and answered every question we had with honesty! More

by sandovaljennifer338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Apr 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there! We really appreciate your kind words about Ray—he truly goes the extra mile to ensure every question is answered honestly. Your feedback highlights the friendly and transparent service we strive to deliver. We look forward to welcoming you back whenever you're in the market for your next Honda!

April 14, 2025

Very easy check in for my appointment, and the service advisor kept me updated throughout. I also love that they will call you an Uber if it's going to be a while. More

by jlmuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Billeaud
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the great review! We’re so glad that check-in was a breeze and that our service advisor kept you updated throughout your visit. It’s little touches like the Uber ride that show we care, and we look forward to providing you with another smooth and enjoyable experience next time.

April 13, 2025

It was great having my service at HRHills great job guys keep the good work y’all get 5stars More

by Melvin Raphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey Melvin, thank you for the glowing review and those 5 stars! We’re excited to hear that your service experience was nothing short of great. Keep an eye out for our next special offers—we can’t wait to serve you again!

April 13, 2025

Usually top notch. Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! More

by mbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honest feedback! We’re glad that our team typically delivers top-notch service and are here if you have any other comments you'd like to share. We’re committed to continually listening to our customers and truly appreciate you sticking with us through it all.

April 12, 2025

Started rough but finished strong Pass Started rough but finished strong with the help of the team lead More

by Palopez14
Recommend Dealer
Yes
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sticking with us and sharing your honest thoughts. We’re glad the team lead could help turn things around and bring the experience to a positive close. If there’s anything else you need help with or you have additional feedback for our team, please reach out to us directly.

April 12, 2025

Reeves Honda I find to be the best dealership I feel they are very knowledgeable, courteous as well. Mr Crean has been my personal serviceman since April 2024, 1st visit! I moved from Lafayette La. Community More

by lizgrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elv parts dept verrry helpful!!
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much! We’re delighted that you feel right at home with our knowledgeable and courteous team. Your continued trust, especially after your move, speaks volumes about our commitment to personalized care.

April 11, 2025

Very professional and friendly. Got me in and out quicker than expected. I will definitely be back. More

by manthony1020
Recommend Dealer
Yes
Employees Worked With
Tommy L.
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled you had such a speedy visit and that our team made you feel at home. It’s wonderful to know our professionalism and friendly demeanor left a positive mark. We can’t wait to welcome you back for any future service needs, including our quick Express Service options if you ever need them.

April 11, 2025

Incompetent. ..told expensive items are wrong with my car. Then when I questioned the assessment and said if it was, it needed replaced at their cost as it was don More

by Ejs0006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we understand how frustrating that situation must have been. Our team’s goal is always to provide clear and accurate information, and we’re sorry this visit didn’t meet that standard for you. Your concerns are important to us, and we’d appreciate it if you could contact Richard Meneely at Richard.meneely@normreeves.com to discuss this further and identify next steps.

April 11, 2025

The dealership was great and I would return. I did deal with multiple individuals (almost excessive) and there was quite a range of ratings on the customer service amongst them. More

by sayumm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Totten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hamilton - 5 stars, Zackary Frausto -5 stars
Apr 11, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad you had an overall positive experience, and we hope to deliver another 5-star visit next time. Do you have any other feedback for our team? Please message us directly; we'd like to hear from you!

April 11, 2025

Service center was great, I appreciate their help and efficiency with the needs on my car. More

by sayumm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hamilton - 5 stars, Zackary Frausto - 5 stars
Apr 11, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your 5 stars! We appreciate you and hope you'll check out our service specials next time you need assistance.

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