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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,605 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,605 reviews

November 05, 2024

Service center is awesome, however I would not do any financing with Norm Reeves. There was conflicting information on the rate between 1.9% and 2.9%. So the oil changes were supposedly going to be fre More

by FOXHALLKITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello FOXHALLKITTY, We’d like to discuss any miscommunication that may have arisen with your financing. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to resolve any outstanding issues. Thank you.

November 05, 2024

Easiest car buying experience I've had. Jim is a fantastic salesman and Eric made the financing process super smooth. More

by arunblsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, arunblsu! Sounds like Jim and Eric made your purchase an easy process. If you need service for your car in the near future, we'll be here to support you. Thank you!

November 05, 2024

Mike was great and very informative, everyone at the dealership is always nice and friendly More

by Kristingutierrez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a successful service visit for your Honda, Kristin! Thanks for letting us know, and we'll pass this on to our staff, including Mike. See you next time!

November 05, 2024

Kevin was very friendly and very informative about my new car. Excellent job from handling my trade in, financing and sales. More

by jrstandley1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hall
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! It sounds like everything combined together to make a rewarding experience for you from financing to sales. Thanks for the positive feedback, especially for Kevin! We'll see you next time.

November 05, 2024

Great Customer Service! Appreciate the hard work into diagnosing the problem with my CRV. Thanks! More

by Josel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your Honda CR-V received the service that it needed to get you back on the road, Josel! Please let us know what we can do to provide you with a five-star experience next time. Thank you!

November 05, 2024

the service was performed in a reasonable time frame and correctly. i appreciate it very much More

by Bimenyimana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
so sorry i don’t remember the name
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We strive to provide speedy and efficient service and are glad that's what you experienced! Thank you for letting us know, and be sure to contact us if you need anything else.

November 04, 2024

The customer service I got was outstanding. Mike was very polite and up front with me. More

by awill081969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a satisfying service visit with Mike's help, awill081969! We're happy that everything went well with your Honda. We look forward to serving you again! Thank you!

November 04, 2024

Love their services and they get the job done in a timely manner. They also are always keeping you updated with your services. More

by Botrres0554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we aim to give our service customers, Botrres0554! We want you to be informed and to get back on the road as soon as you can. We're glad that's the experience you were given. Thank you, and we hope to see you in the future!

November 04, 2024

Short wait time, good communication, explanation of the service requirements before and after. Knowledgeable of the vehicle maintenance. More

by pkkaranu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your service visit for your Honda was made up of all the elements that create a successful one, pkkaranu! Please let us know what we can do, however, to bump up those stars to five. Thanks so much, and we'll talk to you soon!

November 04, 2024

The is my third Accord to buy from this location Customer service has always been superior Didn’t feel like the customer service was good this viisit More

by Rnicklas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Nov 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Rnicklas, We’d like to learn more about your service experience, so that we can iron out any issues that you may have faced. As a faithful customer, we’d like to discuss this matter in further detail. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

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