Hailey Owens
Hailey Owens at Norm Reeves Honda Superstore North Richland Hills
Refer Me

Hailey Owens

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
5.0
13 Reviews
5.0

13 Reviews

Write a Review

13 Reviews of Hailey Owens

April 30, 2024

Dealership Rating
Employee Rating

I took my car in for my first oil change and they did a multi point inspection and car wash as well. Everything was quick and easy. More

by Suzann B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis? Service manager.

May 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership for your first oil change! We're thrilled to hear that you had a positive experience with our multi-point inspection and car wash. We appreciate your business and look forward to serving you again in the future!

April 17, 2024

Dealership Rating
Employee Rating

Friendly staff and great customer service! ! Answered all our questions and very helpful in their responses! More

by dorisolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vickers , Tommy Lit

Apr 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service, and we're glad we could assist you with all your questions. We appreciate your business and look forward to serving you again in the future!

April 10, 2024

Dealership Rating
Employee Rating

Great customer service! As always Hailey was very helpful and patient in answering all our questions!! More

by dorisolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vickers

Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that Hailey provided you with excellent service. We appreciate your business and look forward to assisting you again in the future!

March 23, 2024

Dealership Rating
Employee Rating

Second purchase at this dealership due to our sales agent - same agent both times - friendly staff including finance dept. Buying a car is never an enjoyable experience but a good dealership helps to make it More

by grits1957kpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcia

Mar 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us again! We're thrilled to hear you had a positive experience with our sales agent and finance team. We appreciate your continued trust and look forward to serving you in the future.

March 06, 2024

Dealership Rating
Employee Rating

Every one that we worked with was very nice and proficient. It was an easy and low pressure experience from day one. More

by lesliegary.stain
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our team. We strive to provide a seamless and stress-free car buying experience for all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

March 06, 2024

Dealership Rating
Employee Rating

As expected, the finance department was an annoying experience. Just be strong and continue to say no if you do not want an extended warranty. They can be had for much cheaper elsewhere. The sales p More

by TxHockeyGal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby, Mike Lee

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear you had a great experience with Hailey in sales! We apologize for any inconvenience you experienced in the finance department and appreciate your feedback. We'll work on improving that aspect of our service. Thank you for choosing us for your automotive needs!

February 24, 2024

Dealership Rating
Employee Rating

Very friendly and excellent service. Easy to work with and have very good communication on the process of buying or ordering a vehicle More

by lesliegary.stain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus

Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to make the car-buying process as smooth and transparent as possible. Looking forward to assisting you again in the future!

January 14, 2024

Dealership Rating
Employee Rating

The dealership provided an outstanding experience. They had a very knowledgeable staff to guide me through my purchase. I would highly recommend Norm Reeves dealership for your automotive needs. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee

Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star rating! It's great to hear that you had a positive experience with our staff. If there's anything else we can do for you, please don't hesitate to let us know.

January 14, 2024

Dealership Rating
Employee Rating

The service advisors are very professional and courteous. I have leased only Honda cars since 2010, and only from this dealership. I do not plan to go anywhere else! More

by misterzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Wright

Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means a lot to us! We're glad that we could provide you with excellent service. If you have any more feedback or if there's anything else we can do, feel free to reach out.

December 09, 2023

Dealership Rating
Employee Rating

Service rep, Tim Kellar, is great and the reason I keep coming back! Job is always done quickly and correctly. More

by Randytoombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French

Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Tim Kellar! We're thrilled to have him on our team, and we look forward to providing you with excellent service on your future visits.

1

Dealership Inventory (610 Vehicles)

new 2024 Honda CR-V car, priced at $37,510
2024 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
new 2024 Honda Accord Hybrid car, priced at $39,985
2024 Honda Accord Hybrid
new
Gold exterior
CVT
Front-wheel Drive
used 2023 Honda Pilot car, priced at $45,344
2023 Honda Pilot
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Honda Odyssey car, priced at $44,056
2023 Honda Odyssey
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2024 Honda CR-V Hybrid car, priced at $37,355
2024 Honda CR-V Hybrid
new
Still Night Pearl exterior
CVT
All-wheel Drive
new 2024 Honda Accord Hybrid car, priced at $34,445
2024 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive