Norm Reeves Honda Superstore North Richland Hills - Service Center

I went on September 3rd of 2024 and I have some work to be done and still haven’t got any word of anything. I been calling my advisor But nothing. They were supposed to call me back, but I haven’t had a ph be done and still haven’t got any word of anything. I been calling my advisor But nothing. They were supposed to call me back, but I haven’t had a phone call yet. Starting to get hot again Here in Texas and my car needs the AC to get fixed and I’m still under warranty. This is a headache. I always go there but starting think twice now if I should Keep going there for all my maintenance. More

I’ve never had a bad experience here. Both the service department and sales crew are authentic people. You won’t feel cheated on a deal with these guys. Both the service department and sales crew are authentic people. You won’t feel cheated on a deal with these guys. More

Absolutely outstanding! Nate Franklin, my service advisor, went above and beyond anything that I expected! Nate Franklin, my service advisor, went above and beyond anything that I expected! More

I will have to do a demand letter and a suit. Not good. My car AC was fixed last summer. Because it was a manufacturer defect it damaged the system, and now that the entire thing is out, I was ju Not good. My car AC was fixed last summer. Because it was a manufacturer defect it damaged the system, and now that the entire thing is out, I was just tossed to the wind. You did not warranty your work. There’s no way that manufacture defect did not wind up damaging the system as all parts work together. My paint is also peeling. This is a 2018. I have to do more reviews and initiate a suit. I reached out to the main manager per request that was left on my review. Never heard a word. Crickets…. More

Great customer service. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. More

Super great professional service by Anthony Garcia! Excellent mannerisms and provided quick updates on the car repair service at Honda. Excellent mannerisms and provided quick updates on the car repair service at Honda. More

They take care of car very well. And they explain about everything they re going to change nd how this will effect on car. And they explain about everything they re going to change nd how this will effect on car. More

Customer service has been outstanding! ! Drive in with a situation, drive out, situation resolved. Thanks. ! Drive in with a situation, drive out, situation resolved. Thanks. More

Service advisor Tim Kellar is extremely knowledgeable and extremely experienced and very friendly employee, I truly appreciate his recommendations. extremely experienced and very friendly employee, I truly appreciate his recommendations. More

The service is fast and has good discount coupons every month . Great customer service they give you update about your car during the process. month . Great customer service they give you update about your car during the process. More