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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,965 Reviews

2,965 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 04, 2024

The induction portion could go a little faster, but after that it was great. Anthony Garcia did a fantastic job. More

by justinrobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the amazing review! We’re here whenever you need us—hope to see you again soon.

Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so pleased you had a great experience! We’re always here if you need anything else.

September 04, 2024

Tim Keller is always good to work with and customer service is friendly, pleasant and extremely awesome More

by Patwren2740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star rating! Our doors are always open for you, so don’t be a stranger.

September 04, 2024

Quick and efficient. Tim kept me informed all the way through the process as always More

by melissamathis4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful feedback! We’re here to make every visit just as great—see you soon!

September 04, 2024

Tristian always makes sure each visit and service goes smoothly. He always explains and reviews everything thoroughly. More

by Luckywidow69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We're thrilled to have met your expectations. Don't hesitate to reach out if you need anything in the future.

September 04, 2024

The Service Advisor that assisted me was amazing! His name Is Tim Keller. In the future I will call or ask for him anytime I need my car serviced. He has excellent customer service skills😁 More

by karenkelly4110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so pleased you had a great experience! We’re always here if you need anything else.

September 04, 2024

Stopped in because low tire psi light came on and couldn’t see anything low tires, I checked in at 11:15. Got out at 2:00 pm to have a tire repaired, good thing I didn’t have an appointment More

by momdadmckee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your review! We're glad to hear that our service team took great care of you. We're always here if there is anything else you need!

September 03, 2024

Very bad representative. No customer services skills whatsoever. Very disrespectful and unprofessional. If this guy works for me, he will not help the company succeed and I w More

by Pamica4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback and understand your frustration after your service experience with your Honda, Pamica4. We will talk to our service department about these issues and work on improving them. Thank you, and we hope you will give us a try in the future!

September 03, 2024

Great customer service from Anthony our service consultant. In addition to the oil change, the service provider offered a range of additional services such as tire rotation, fluid top-ups, and filt More

by Javier.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star feedback! We’re thrilled you had a great experience. Come back anytime!

September 03, 2024

Customer service is great, and Uber service is very helpful. Have great experience there, satisfaction experience More

by Zihao_Wu2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! It was a pleasure serving you. Don’t hesitate to reach out if you need anything else.

September 03, 2024

Great service Tim and Team, helped with everything going on with my Van and kept me up to date More

by Torresjoe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star rating! We’re always here for you—don’t hesitate to reach out or stop by.

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