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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,965 Reviews
Call Service Center (817) 345-6175

2,965 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 04, 2024

My advisor (Tommy) was incredibly informative and professional. He let me know all of my options before services were rendered. A great dealership with excellent products and services! I would not he More

by garrett.adams14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Tommy and our dealership. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

June 03, 2024

Great service and response they got my car ready when they said they would. Thanks More

by Jpjrpatin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. Drive safely!

June 03, 2024

I had a good experience with my service advisor, Eric Martinez. Nothing more to say. More

by Cmarsh0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear Eric provided you with excellent service. We appreciate your support and hope to serve you again in the future.

June 02, 2024

The dealership is very well organized. Lots of text messages for follow up and updates of status. Price was as quoted for the work requested More

by ggregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that you found our dealership well-organized and appreciated our proactive communication. We aim to deliver transparent service at the quoted price, and we're glad we met your expectations. Drive safely!

June 02, 2024

Always receive excellent service at Norm Reeves and Nathaniel was my Service writer, he kept me updated on my car. Thank 😊 More

by rartist01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Nathaniel provided you with excellent service and kept you informed throughout your visit. We appreciate your continued support and look forward to serving you again in the future.

June 01, 2024

All maintenance staff are cooperative, good and asked for required maintenance if any due. I am satisfied the work. More

by mabufaruque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our maintenance team. We look forward to serving you again in the future!

June 01, 2024

I am satisfied the maintenance work and everything in my choice done and they done professionally all maintenance. More

by mabufaruque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with professional maintenance service. We look forward to serving you again in the future!

June 01, 2024

Excellent service by Dennis. Very understanding on a pricing difference. He did a great job. More

by Wjcant7767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Dennis provided you with excellent service and resolved any pricing concerns. We appreciate your business and look forward to serving you again in the future!

June 01, 2024

It was a very good experience. The staff person Dennis was great. They did a great job of fixing our car. More

by Will.Katyrutherford
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're delighted to hear that Dennis and our team provided excellent service. Let us know if there's anything else we can assist you with in the future.

May 31, 2024

Outstanding service all around. Thank you and Mr Flores for the Uber. Nice people there helped me with my disability. More

by Chefpablo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us and that Mr. Flores and our team could assist you with your needs. We're always here to help!

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