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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
3,076 Reviews

3,076 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 20, 2024

The service was complete and prompt. The service writer was knowledgeable and friendly the lobby was clean and inviting More

by Le1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

June 20, 2024

Always kind and helpful. They also make sure to inform me about things that might take some time or be a quick fix when necessary. More

by Jalenmbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We look forward to assisting you again in the future!

June 20, 2024

I am extremely thankful for Rod, Ricky, and Tristan taking care of me. We had an issue that should not have been an issue. Rod, Ricky, and Tristan did not stop until they felt the issue was fixed. I ca More

by Gutierrez_Sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled that Rod, Ricky, and Tristan could resolve the issue to your satisfaction. Your appreciation means a lot to us.

June 19, 2024

They got the oil change and tire rotation done in 1 1/2 hours. Done More

by Jlhoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership! We're delighted we could efficiently take care of your oil change and tire rotation. Drive safely, and we look forward to seeing you again!

June 19, 2024

I found this dealership absolutely welcoming with their friendly, professional approach. They are personable, fun, and go beyond the call of duty. I didn't mind the wait time due to the comfort of the env More

by Watsoneva87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Alvarez
Jun 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience and appreciate your interest in joining our team.

June 19, 2024

My Family always bought cars at Honda because of how durable their cars are! All the agents and other crews of Honda are great because they will explain all your concerns and questions about your car. T More

by Madelyn Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit, Anthony Garcia, Cris Colby
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you've had such positive experiences with our team at Honda. We look forward to serving you and your family for many years to come!

June 19, 2024

The service center is clean, well designed, easy to get assistance, and quick to greet me to take reason for service. Scott Gerlikoviski was very professional, helpful, explained the remedy for the recall More

by jballmond
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Scott and our service center. Your satisfaction is our priority!

June 18, 2024

Mike Wright has been a big help to me at Honda. I appreciate his help. More

by Mitzigaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Mike provided excellent assistance, and we appreciate your business.

June 18, 2024

I would tell everyone to go to Tristian, always keeps it honest and real as possible. More

by Kevinortega1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your recommendation! We strive to provide honest and transparent service to all our customers. We look forward to serving you again in the future!

June 18, 2024

Nice customer service, very impressed with Tristan and his clarity on my situation. Very refreshing to her about the timeline for completion, considering that amount of cars in the queue ahead of me More

by RAJSR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear Tristan provided clarity and a clear timeline for your service. We appreciate your patience and trust in us!

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