Norm Reeves Honda Superstore North Richland Hills - Service Center

Brought my car in for a recall. I got told my car needed 5 repairs done to it. Took my car to an independent mechanic shop and they told me I didn't need any of the 5 repairs listed I got told my car needed 5 repairs done to it. Took my car to an independent mechanic shop and they told me I didn't need any of the 5 repairs listed to be done to my vehicle. Ridiculous More

They were wonderful and got me in and out in a timely manner thanks again manner thanks again More

Mike Wright was very friendly and I had a great experience. Service was very prompt, not a long wait at all. Will definitely be going back. experience. Service was very prompt, not a long wait at all. Will definitely be going back. More

Both were very helpful and professional They were observant of issues and corrected them Great job observant of issues and corrected them Great job More

Ray sold me a lemon, and my warranty doesn't cover anything. The car has so many issues, from broken rods to an oil leak. Almost $4,000 of preexisting issues needs to be fixed. He said his manager wou anything. The car has so many issues, from broken rods to an oil leak. Almost $4,000 of preexisting issues needs to be fixed. He said his manager would reach out but never did. Very disappointed they took my money and said screw me and the safety of my children. More

Very polite, easy to understand, did what they were supposed to do, kept me informed supposed to do, kept me informed More

Drop off was fast and easy. They send a report with pictures showing what you need or might need coming up. You approve or deny services with a click. The service rep was nice, They send a report with pictures showing what you need or might need coming up. You approve or deny services with a click. The service rep was nice, informative and helpful. More

Mario was really helpful with the service. It was really cool that I could get a uber home and back and didn't have to wait at the dealership. 10/10 experience. It was really cool that I could get a uber home and back and didn't have to wait at the dealership. 10/10 experience. More

Their service was patient and thorough, the waiting time was short, and I was very satisfied. was short, and I was very satisfied. More

Everyone is friendly. They made sure to clean my car well. They completed my oil change. They made sure to clean my car well. They completed my oil change. More