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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,974 Reviews

2,974 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 09, 2024

Everything about my appointment was excellent, service wait time and everything. Mike the service gentleman that took care of me was excellent. Great job all around. Took care of my problem. More

by l-gsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike provided excellent service and took care of your needs. We appreciate your support and look forward to serving you again in the future.

May 09, 2024

Great job with oil change service. Outstanding service. , pleasant rxperiece and quick. Good price as well 5 stars More

by Cbt064 @s bcglobal.net.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership for your oil change! We're thrilled to hear you had an outstanding experience with us. Looking forward to serving you again in the future!

May 09, 2024

I have owned Hondas for all my adult life (this is my 4th) and this was the best service experience that I've had. My service agent did a great job of explaining what needed to be done, options, and pric More

by CatsRule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive service visit with us. Our team is committed to providing excellent service, and we appreciate your loyalty to Honda.

May 09, 2024

The service reps were very nice and professional. However, after I got in the car after the service I noticed that it road differently than when I brought it in. Was rough riding and loud. Not sur More

by Pam.Tennison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that you found our service reps to be nice and professional. We apologize for any inconvenience you experienced after your service. Please reach out to Marie Whitmore, our Service Director, marie.whitmore@normreeves.com to discuss your concerns.

May 09, 2024

Every one is so helpful and so professional my service is always done as quickly as possible More

by Bryan_Cano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Providing efficient and professional service is our priority. We appreciate your support and look forward to serving you again in the future.

May 08, 2024

Very good and prompt service. Only recommended what was actually needed. Tommy, my service advisor was excellent More

by Tmbernardz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
May 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Tommy. Providing honest and efficient service is always our priority. We appreciate your recommendation!

May 08, 2024

The only dealership I enjoy going to. I have a pre-existing relationship with Huggins as a former employee, so I will always return More

by Tay_Emory0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garcia
May 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you enjoy your visits! We value your loyalty and look forward to serving you again in the future.

May 08, 2024

He was excellent. Michael was very informative and explained process of state inspection process throughly and any additional needs for my Honda and costs . Gave excel More

by candawa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with excellent service and made sure all your needs were met efficiently. We appreciate your business and look forward to serving you again in the future!

May 08, 2024

The service staff was very professional and friendly. My car was clean and I enjoyed the cookies. Keep up the good work and I will be back. Thanks 😊 More

by Fnewton80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detra Byrd
May 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service team. We look forward to welcoming you back and providing excellent service again in the future.

May 07, 2024

I would like to let you know that Dennis Williams was wonderful! He was patient with me as I am recently by myself and was so understanding and helpful. He made me feel special by taking time with me and More

by michelleford1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
May 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Dennis. We appreciate your trust in us and look forward to serving you again in the future at Norm Reeves Honda.

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