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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,956 Reviews

2,956 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 21, 2024

Anthony Garcia, Liz French, and her entire service team are phenomenal. I was waiting on a part to come in for warranty work. Rather than me calling to ask if the part came in, Anthony proactively calle More

by Stevetey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that Anthony and Liz went above and beyond to ensure your satisfaction. Providing excellent service and proactive communication is our top priority, and we're grateful for the opportunity to serve you.

April 20, 2024

Easy, professional and great customer service! ! Always on time . See ya next time for my next service. More

by Superandino75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cosby
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing feedback! We're delighted to hear about your positive experience and look forward to serving you again for your next service.

April 20, 2024

The staff here are very friendly and helpful. Always making sure to get everything done as fast as possible for your convenience More

by Dalbcking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy crean
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that our team provided you with a fast and friendly experience. We appreciate your support and hope to see you again soon!

April 20, 2024

Tommy was excellent and professional. He made sure my car was taken care of quickly. More

by Jessica nafus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Tommy provided you with excellent and efficient service. We appreciate your business and hope to see you again in the future!

April 20, 2024

Great service at a reasonable price. Will continue to use dealer for my service needs. More

by Edczyzewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service. Looking forward to serving you again in the future!

April 20, 2024

Service department is great. Service advisor was very helpful. Trust is a big factor in choosing a dealership. Norm Reeves is one of those dealers. More

by Gstal8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that our team was able to assist you effectively. Your trust means a lot to us, and we're committed to maintaining it.

April 20, 2024

This dealer did every thing asked if it with no complaints. Need longer hours for service More

by Fw resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you had a positive experience with us! We'll definitely take your feedback about service hours into consideration as we strive to continuously improve. Thank you for choosing our dealership!

April 19, 2024

Had a great experience! Excellent Service! New Advisor was nice and professional! Thank You Matthew Burch best to you! More

by Sylvia.A.Carder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Olang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Burch
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had excellent service with our new advisor, Matthew Burch. We appreciate your support and look forward to serving you again in the future!

April 19, 2024

Professional servicemen who explained what was happening with this visit and needed to happen in the future. More

by Conniehoveseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Apr 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that our service team provided you with professional and informative assistance. Looking forward to serving you again in the future!

April 19, 2024

Very Great service, very good at giving me updates on my vehicle as it’s being worked on. More

by Phanjennifer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy L
Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're delighted to hear that our service and communication met your expectations. We look forward to serving you again in the future.

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