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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,943 Reviews

2,943 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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February 23, 2024

I have had a minor issue with the courtesy lights under my running boards. Each time I've brought my Ridgeline in for service, I have been treated with courtesy and respect. I am kept informed as to the pr More

by Senger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and loyalty. We're glad to hear that you've consistently received courteous service and effective communication during your visits. We'll address the issue with your courtesy lights promptly. Thank you for choosing us for your automotive needs!

February 22, 2024

Very organized. Scott was very informative and took care of me at a timely manner More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear Scott provided informative and timely service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business!

February 22, 2024

Great service and so helpful. Great service. Very helpful. Appreciate all the hard work that was done to get my vehicle from another dealership and fixed it and handled it the way More

by Realtx2000
Recommend Dealer
Yes
Employees Worked With
Elizabeth french
Feb 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. Your satisfaction is our top priority, and we appreciate your trust in us to handle your vehicle needs. If you have any further questions or concerns, please don't hesitate to reach out.

February 22, 2024

I really appreciate this Honda dealership. They do a great job!! I will continue to bring my car here. More

by janet5perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us and we look forward to serving you again in the future.

February 21, 2024

Awesome experience as always thanks to Michael Wright Michael wright provided awesome service as always More

by Tokasi
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
Jul 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We're glad Michael made sure you enjoyed your visit. If there is anything else you need, let us know!

February 21, 2024

Courteous, professional My experience has always been great. I have worked with a few great advisors in the past few years. They are knowledgeable and not pushy. More

by Jenellbrown1252
Recommend Dealer
Yes
Employees Worked With
Tristan Rivas
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with our team. We strive to provide knowledgeable and courteous service without any pressure, and we appreciate your continued support.

February 21, 2024

Very friendly and supportive. Listened to my concerns. Was gifted with a delicious cookie when I left More

by Scoobygirl1021
Recommend Dealer
Yes
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear that you found our team friendly and supportive, and we're thrilled you enjoyed the cookie. We appreciate your business and hope to see you again soon!

February 21, 2024

Everyone is friendly and helpful. The work done is excellent. No complaints or problems. Thank you for checking. More

by Dinnym3
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're satisfied with the work done. We appreciate your business and hope to serve you again in the future.

February 21, 2024

Dennis Williams was professional and very courteous. I was surprised when I got in my car and sensors indicated I had a flat. I drove straight to Norm Reeves Honda, no appointment, Mr. Williams greet More

by dh.vinson303050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad Dennis could assist you promptly and make your experience positive despite the unexpected flat tire. We appreciate your business and look forward to serving you again in the future.

February 21, 2024

Tommy, my service advisor feels like a friend helping me to take care of my car. I never have any worries, this is my 5th Honda, just have no desire to have anything else, they have served me very well. And More

by mlsmith76021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy. Service advisor
Feb 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, we're delighted to hear about your positive experiences with Tommy and our dealership. We appreciate your loyalty and trust in us to take care of your Honda. Looking forward to serving you for many more years to come!

Feb 21, 2024 -

mlsmith76021 responded

I look forward to many care free miles as well, see you on the 28th

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