Norm Reeves Honda Superstore North Richland Hills - Service Center

Technician installed the brakes incorrectly. We had to return to the dealership the next day to correct the problem. There should have been more done as a courtesy of this significant error. Wha We had to return to the dealership the next day to correct the problem. There should have been more done as a courtesy of this significant error. What other errors are occurring there? Yes, the advisors handled it well. More

Tommy is great to work with him. He's easy to work with. Clear in communication. Priompt. He's easy to work with. Clear in communication. Priompt. More

My experience was the best it's ever been! In and out in less than an hour! Fabulous! In and out in less than an hour! Fabulous! More

I have had a minor issue with the courtesy lights under my running boards. Each time I've brought my Ridgeline in for service, I have been treated with courtesy and respect. I am kept informed as to the pr my running boards. Each time I've brought my Ridgeline in for service, I have been treated with courtesy and respect. I am kept informed as to the progress of my service and the car wash is an extra benefit. More

Very organized. Scott was very informative and took care of me at a timely manner Scott was very informative and took care of me at a timely manner More

Great service and so helpful. Great service. Very helpful. Appreciate all the hard work that was done to get my vehicle from another dealership and fixed it and handled it the way Great service. Very helpful. Appreciate all the hard work that was done to get my vehicle from another dealership and fixed it and handled it the way yall did. More

I really appreciate this Honda dealership. They do a great job!! I will continue to bring my car here. They do a great job!! I will continue to bring my car here. More

Very friendly and supportive. Listened to my concerns. Was gifted with a delicious cookie when I left Listened to my concerns. Was gifted with a delicious cookie when I left More

Everyone is friendly and helpful. The work done is excellent. No complaints or problems. Thank you for checking. The work done is excellent. No complaints or problems. Thank you for checking. More

Dennis Williams was professional and very courteous. I was surprised when I got in my car and sensors indicated I had a flat. I drove straight to Norm Reeves Honda, no appointment, Mr. Williams greet I was surprised when I got in my car and sensors indicated I had a flat. I drove straight to Norm Reeves Honda, no appointment, Mr. Williams greeted me almost immediately. He kept updated on the situation and got me back on the road. Mr Williams made a bad situation a very pleasant experience! More