Norm Reeves Honda Superstore North Richland Hills - Service Center

The service to fix my car was slow and they didn't call back to let me know when the car was ready. I end up calling them to find out it was too late and have to pick up my car the next day. back to let me know when the car was ready. I end up calling them to find out it was too late and have to pick up my car the next day. More

He went above and beyond to make sure I was taken care of, from getting my car back to having it ready for me in a timely manner. of, from getting my car back to having it ready for me in a timely manner. More

Tristian in the service department went out of his way to help me with a bad battery when I visited your location on January 22, 2024. I was in a hurry because I absolutely had to be somewhere that same mor help me with a bad battery when I visited your location on January 22, 2024. I was in a hurry because I absolutely had to be somewhere that same morning. He understood my situation and did everything he could to help me. Long story short, he and the technician got me out in record time and the work was done correctly and to my satisfaction. I can't say enough positive things about Tristian or the service I received at Norm Reeves Honda. Everyone was courteous, professional, helpful, and understanding of my situation. I will refer everyone I can to Norm Reeves because of Tristian and the treatment I have always recieved at this dealership. More

They were very kind and helpful. They took in my car and fixed it all in the same day. They took in my car and fixed it all in the same day. More

Service advisor was great and things were handle timely. Clean build and friendly staff with great food Clean build and friendly staff with great food More

They got me right in and took car of my Ridgeline in a timely manner. Nice people!! timely manner. Nice people!! More

Service is always good That's all I have to say. I'm a long time customer I'm a long time customer More

Happy. An excellent dealership and professional service team. This is my choice for a service center. An excellent dealership and professional service team. This is my choice for a service center. More

Courteous and swift The only reason I would not rate 5 is because I would have preferred to deal with one person from start to finish. I checked out with someone else who didn't go over all the charges with because I would have preferred to deal with one person from start to finish. I checked out with someone else who didn't go over all the charges with me. More

Great It's the only dealership I feel comfortable with and I believe those guys name is Juan I'm not sure, but I was very happy with the service and I believe those guys name is Juan I'm not sure, but I was very happy with the service More