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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
3,165 Reviews
Call Service Center (817) 345-6175

3,165 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 20, 2024

They listen to you and try to fix your issues you have and will take care of you More

by Petersenjustin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Corpus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us. We appreciate the opportunity to address your concerns and ensure your satisfaction. Please feel free to contact our team directly so we can further assist you.

January 20, 2024

The Dealership fixed my car to my expectations! They also stayed within my budget! I really appreciated getting my car on time! More

by Traveller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that we met your expectations, stayed within your budget, and delivered your car on time. We appreciate your trust and look forward to serving you in the future.

January 19, 2024

Service is excellent. I defiantly recommended this service center to my family and friends.Thanks More

by Resham R kandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our service center. We appreciate your recommendation to your family and friends. If you ever need assistance in the future, we're here for you!

January 19, 2024

The service manager Marie is awesome! Our sales person Oliver can’t be beat! Only complaint is my car wasn’t washed when last serviced and their answering system does not give you the opt More

by Jayster49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie
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Jan 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Marie and Oliver! We appreciate your feedback and apologize for the oversight with the car wash. We'll address the answering system to better assist you in the future.

January 17, 2024

Excellent Professional work and always very informative concerning my vehicle that is why I return from Houston Texas More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you appreciate our professional service and find our team informative. We look forward to serving you again!

January 17, 2024

Ms. Elizabeth French is a Superb Professional Courtepus Person that is Very Extremely Customer Friendly More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words for Ms. French! We're delighted to hear about your positive experience with our team. We appreciate your business and look forward to serving you again in the future.

January 15, 2024

Very professional and quick service was provided by the dealership. Understood what I expected and they did what I asked More

by Gary.bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dealership. We appreciate your trust and look forward to serving you again in the future. Safe travels!

January 14, 2024

Great place to service your car. Tommy Lit is an awesome guy. Made the process stress free. More

by Civic33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit and AJ Sami
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review for Tommy! Our team is dedicated to your satisfaction and is excited to provide you with excellent service on your next visit.

January 14, 2024

The service advisors are very professional and courteous. I have leased only Honda cars since 2010, and only from this dealership. I do not plan to go anywhere else! More

by misterzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Owens
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means a lot to us! We're glad that we could provide you with excellent service. If you have any more feedback or if there's anything else we can do, feel free to reach out.

January 11, 2024

We needed the car back ASAP and our serviceman worked hard to make sure we did! More

by Kelly.seuell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Report | Print
Jan 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the awesome review! It is always rewarding to hear that our team went above and beyond to assist.

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