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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,954 Reviews

2,954 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 22, 2025

It was a very good experience when I went to the dealership the service desk took very good care and then service was very good and I am really happy and I recommend this dealership for the service. More

by Rafikrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recommending us! We hope you'll tell your family and friends, because we could always use more awesome customers like you.

March 22, 2025

Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chenausky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMANDA FRITTS *****
Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 22, 2025

We absolutely love our 2024 CRV Honda and Norm Reeves is the best! They sent us home in an Uber and when the service on our car was finished, they picked us up at our home in another Uber to pick up our ca More

by Dreed35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Maintenance was super!
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your Honda CR-V! It has plenty of fun features for the whole family to enjoy. We're so happy for you, Judy and Dan, and hope to see you when it's time for your first oil change. Take care!

March 22, 2025

Very satisfied! My boyfriend purchased Honda at this dealership since this is his go to wanted to make it my go to also Friendly and very knowledgeable technicians. More

by Mashella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician service center
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats to you and your boyfriend on the new Honda! We love helping customers find their dream rides, and it was a joy to work with you both on this purchase. If there's anything else you need in the future, ranging from a simple oil change to another vehicle purchase, we'll be here for you both.

March 22, 2025

Great service people Five stars for all people I had contact with. Will recommend dealership to all friends More

by david.scott3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, David! Thank you for the kind recommendation, and we're glad our commitment to customer service came through. We hope to help you and your loved ones for many years to come!

March 22, 2025

Your commendation for additional repairs included customer statements that I DID not tell the Representative. I only said to inform me about serious issues due to the age of the vehicle. Nothing abo More

by Legopooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it is
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and are sorry if there was any confusion or miscommunication regarding your repairs. Would you please contact Richard Meneely at Richard.meneely@normreeves.com so we can discuss this further? Thank you.

March 22, 2025

Everyone was very pleasant and helpful. Amanda kept me updated on the progress of me service while waiting and personally sought me out to up date me. The service was great, as was the over More

by Rainmaker5502
Recommend Dealer
Yes
Employees Worked With
I think her name was Amanda
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Amanda will be happy to hear she delivered a 5-star experience. Thanks! We always want to do the best we can for our customers and reviews like yours inspire us daily.

March 22, 2025

Everyone was very pleasant and helpful. Amanda kept me updated on the progress of me service while waiting and personally sought me out to up date me. The service was great, as was the over More

by Rainmaker5502
Recommend Dealer
Yes
Employees Worked With
I think her name was Amanda
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Amanda will be happy to hear she delivered a 5-star experience. Thanks! We always want to do the best we can for our customers and reviews like yours inspire us daily.

March 22, 2025

Everyone was very pleasant and helpful. Amanda kept me updated on the progress of me service while waiting and personally sought me out to up date me. The service was great, as was the over More

by Rainmaker5502
Recommend Dealer
Yes
Employees Worked With
I think her name was Amanda
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Amanda will be happy to hear she delivered a 5-star experience. Thanks! We always want to do the best we can for our customers and reviews like yours inspire us daily.

March 17, 2025

I’m was very happy and satisfied with fue service provided. I highly recommend and will always bring my car to Mr. Michael Wright More

by Rosanna Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Rosanna, we’re so glad to hear that you’re happy with the service you received! Michael Wright and our team appreciate your recommendation and look forward to taking care of your vehicle for years to come. Thanks for being part of the Norm Reeves family!

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