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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,937 Reviews

2,937 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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February 04, 2025

Trust worthy techs, good discounts and fair prices, I enjoy having my Honda serviced at a Honda dealer that doesn’t rob me on repairs. More

by jacobvlupex2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that you had a satisfying service visit for your Honda, Jacob! We regularly have service specials, which can put a dent in the overall cost of service. We're happy that you took advantage of them. Thanks so much, and we welcome you to return!

February 04, 2025

Had another great experience with the service department. They were very attentive and tried to get me out of there as quickly as possible. Went in for a leaky tire and came out with 2 new back tires. I’m gl More

by Dawn.silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Feb 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome to hear, Dawn! We're pleased that you could get your tires replaced, and they fell under the warranty. Anthony may be the man who helped you out. We'll keep your feedback in mind! Thanks so much for stopping by and for your loyalty!

February 04, 2025

Friendly and relaxing when you need to wait for your car to be serviced by Honda More

by Klinekathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Feel free to kick back and relax when you're waiting for your Honda, Kathy! That's how we want all our customers to feel while your car is being serviced. Thanks so much, and we're here for you when you need it!

February 04, 2025

The team was welcoming and good about communication regarding my car’s status. Thanks much More

by JP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that you were satisfied with your Honda service visit! Please let us know what we can do to give you a five-star experience next time. Thank you, and we'll, hopefully, see you again!

February 03, 2025

Ready for my arrival with my car already scheduled for my expected tasks. The service team was clear with additional tasks needed. My car was returned at the expected time. Thanks More

by Terrilallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your service visit for your Honda was exactly as you expected it, Terri! This means that we're doing something right. Thanks so much, and feel free to schedule your next service visit online!

February 02, 2025

Mr Crean was very helpful in explaining when the car would be completed and when we stated we needed transportation he had Huber very quickly to bring us home. The job was completed in the time line of More

by Marvfran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Crean
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a satisfying service visit for your Honda, Marv and Fran! We're happy you felt well-informed and could get an Uber to bring you home. If you need anything else, we'll be happy to accommodate you. Thank you!

February 02, 2025

Service center is a bit unorganized. Service rep was knowledgeable and helpful but the few times I have been there nobody seems to acknowledge anybody walking into the area. Could use a More

by vinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback on your service visit for your Honda. Your feedback will help us to make improvements where necessary. If you would like to discuss this with a representative, please feel free to contact our service department. Thank you.

February 02, 2025

The dealership is very clean and great you when you get out of your car in the service area. Very professional and great attitude. The waiting area is very comfortable for waiting for your car to be servic More

by R.Appelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lin
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you were impressed by the condition of our waiting area and dealership! We want our customers to be comfortable while they're waiting for their cars. Thanks for noticing, and remember to check out our service specials!

February 01, 2025

Excellent service. Thorough review of my issues and resolved them in one visit. I will definitely return to them for future service. More

by Loyal customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's good to hear that your service issue was resolved! Thank you so much, and we welcome you to return. For more convenience, make sure you use our online scheduler to book your next service appointment.

February 01, 2025

I appreciate that they were real with me, letting me know what is wrong with my car More

by BIGCHUCK.CLJR38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We want our customers to be in the loop when it comes to their cars, Chuck! We're glad that we could give your car a proper diagnosis during your service visit. Please let us know what we can do to provide you with a five-star experience. Thank you!

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