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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,965 Reviews
Call Service Center (817) 345-6175

2,965 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 12, 2024

Very efficient and friendly. Kept me informed of the progress and finished on time. Well done. More

by neiill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We like to keep you in the loop when it comes to the service of your Honda, neiill! We're happy to hear it, and hope you come again for a future appointment. Thank you!

September 12, 2024

I was tended to immediately upon pulling up. Car was fixed as promised and on time. More

by ddnwlau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Crean.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy that your car received the repairs it needed quickly and with efficiency, ddnwlau2! Thanks for telling us, and we hope to see you again!

September 12, 2024

Always a good experience working with Tim Kellar. Accurate estimates, delivery on time, never any problems. More

by Lou Sussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear, Lou! We appreciate your loyalty and glowing review of Tim's work. Thanks so much, and we look forward to your return!

September 12, 2024

Great service. Got the job done. Good job. Back on the road. Driving Off into the sunset. More

by najera.minaa44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

How nice to hear, Najera! Driving off into the sunset with your freshly serviced Honda sounds awesome. Thanks for sharing, and we wish you happy drives ahead. See you next time!

September 12, 2024

Excellent customer service provided by Anthony Garcia. Very knowledgeable about car repairs. I would highly recommend. More

by haqijaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the positive feedback on your service visit, haqijaz! We will pass on your kind words to Anthony. Thanks so much, and we hope to see you next time!

September 12, 2024

Zack provided top tier service! I was in and out quickly and my experience was all around great! More

by Rachelagnew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Sep 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us and leaving a 5-star review! We’re always here to help with any future needs.

September 12, 2024

Pleasant, friendly and extremely knowledgeable and helpful! Excellent customer service and care! Timely response and communication More

by Rooreagan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Crean
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Sep 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your kind words and 5-star rating! Please don’t hesitate to reach out if you need anything in the future.

September 12, 2024

I bought my car nearly ten years ago and have only brought it here for every service and its always been an excellent experience. More

by Lou Sussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the positive feedback, Lou, and thank you for trusting us for 10 years! Thanks so much, and here's to 10 more.

September 12, 2024

They were friendly and gave us great customer service. Fast service and they did a great job More

by Ednanluera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear, Ednanluera! We're pleased that you had such a good service visit, and we look forward to your return. Thank you!

September 11, 2024

I have had great experience working with all of the service managers in the past. Mike Wright has been working with me for at least a couple of years and is always pleasant, professional, and responsi More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means the world to us! Let us know how we can continue to assist you in the future.

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