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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,062 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,062 reviews

February 05, 2020

The service office Mr. Joe Martinez is friendly , efficient , responsible and helpful. I will ask for him again next time when my car has any problem. More

by Xhg1989
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Feb 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

We are so happy to hear your experience with us was a great one!

February 03, 2020

Excellent personable service. The whole team provided great experience low stress. Bought 2020 CRV EX-L I love it. Norm Reeves has become a family dealer. Since 2007. More

by Celebrate2
Recommend Dealer
Yes
Employees Worked With
Tanya, Louis Mesquita
Feb 04, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

February 02, 2020

The service rep did not tell me that I needed both of my filters changed. Now I have to make time to bring back my car. More

by cesarcam1979
Recommend Dealer
No
Employees Worked With
Paul Phan
Feb 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi Cesar, we regret to hear about this inconvenience. Please give our Service Manager, Octavio Cortes, a call if you would like to talk more about this, 626-756-3870.

February 01, 2020

Very kindly service and fast response my problem very cleans facility only problem is shuttle only one way ride to home have to take other transportation comebacks pick my car More

by yuechevic@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Paul phan
Feb 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for sharing about your experience with us!

January 31, 2020

Joe Huynh provided excellent service. I come to this dealer because of Joe’s professionalism and genuine customer service. I’ve been a client of Joe’s for almost (5) years, and have found his customer More

by b737pic@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

January 29, 2020

The experience I had with this dealer was great very fast. They also had great customer service, Gabby was very helpful, and highly recommend anyone too go there. More

by Kkrocky
Recommend Dealer
Yes
Employees Worked With
Gabriela
Jan 30, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

January 28, 2020

My service agent, Joshua Martinez was excellent. He was friendly and happy to assist. Had my vehicle repair done on time. Everything went well on this visit. More

by jay from W Covina
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jan 28, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Jay!

January 28, 2020

Good experience Ms. Shanhaz was friendly, polite, and when I was ready to give up, she managed to talk to me and give me a good deal. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you sharing this great feedback about Ms. Shanhaz! Thanks for the 5-star rating, Angie!

January 27, 2020

Great Visit The people there are very nice and informative. Easy to talk to. Whatever I wanted they tried to make it happen. The people here are not pushy. More

by msrubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Alvarez & Ryan Lucas
Jan 28, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating!

January 25, 2020

This dealership has been great with all my needs since I purchased my 2018 Honda Accord. Your staff is very friendly and courteous, great vehicle service More

by Rubio
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Jan 27, 2020 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and positive feedback, Rubio! Congratulations on your 2018 Honda Accord!

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