Norm Reeves Honda Superstore West Covina

Excellent service Upon arrival, I was helped by service advisor really quick. Anthony is always very helpful, explained in detail thoroughly in what my car needed to ge Upon arrival, I was helped by service advisor really quick. Anthony is always very helpful, explained in detail thoroughly in what my car needed to get maintenance. Service went by quickly, everything was great. Highly recommend Honda Norm Reeves West Covina service. More

Excellent Service Representative Samuel was AMAZING. He was extremely helpful, knowledgeable and provided excellent service! My car was ready well before the promise time. Thanks agai Samuel was AMAZING. He was extremely helpful, knowledgeable and provided excellent service! My car was ready well before the promise time. Thanks again Samuel for a very pleasant experience. More

Oil and filter change Brandon Hanson was very professional, he gave me details what my car needed now. He also gave me info on what will be needed on my next service. Brandon Hanson was very professional, he gave me details what my car needed now. He also gave me info on what will be needed on my next service. More

EXCELLENT AND VERY ACCOMODATING SERVICE I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my c I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my car for the day for multiple services. Brandon H. was able to accommodate to my needs and get me a rental so I could continue my day. He kept me updated throughout, from the initial services, urgent matters, to just checking how I’m doing. He’s friendly and approachable, knowledgeable, and helpful in any means to make your experience easy and smooth. Looking forward to my next services with Honda! More

Great! It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him in helping you out in the lookout for a new car (: Thank you very much for your help! More

Service visit for a recall Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the ameniti Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the amenities and access. Frank fact based assessment of the service required and clear billing - no ripping off the customer More

Oil change By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and he gave me a full detailed paper of the conditions of my car and if I needed to replace or change anything. Price was good and advisor was friendly. More

Terrible experience John Vandervort 2 my children’s car was purchased at norm reeves Honda West Covina ( 2008& 2010 Honda Civic.came back 2013 to sell our 2008 car. Our experience was al 2 my children’s car was purchased at norm reeves Honda West Covina ( 2008& 2010 Honda Civic.came back 2013 to sell our 2008 car. Our experience was always awesome from the salesperson by the door all the way to finance.And because of that experience we chose to come for another purchase. We came 2/26/19 for a trade in of our 2010 Honda and purchase and EVERyONE involve of the sale was professional except for John Vandervort. He is full of air and a very worst liar ever and hope no one will ever come across. It’s hard to comprehend why in his position he acts so unprofessional in dealing with customers and make us feel that we don’t know nothing! He acts so above people.Is it because of race?????? I hope this concern will be given much attention if Norm Reeves Honda West Covina value there returning customers. There are many places to choose from but because our pleasant experience in the past we came back but with one bad apple it drags the good experience. Thank you Tonifernandez@gmail.com More

Excellent service Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and fa Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and family, set as routine service provider. More

Customer service They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very detail oriented. I enjoyed my overall experience. More