Norm Reeves Hyundai Superstore

I went to specifically purchase a vehicle since the one I had was in very bad shape. I knew how long the process could be considering that I had bought a vehicle at the dealership before. When I got there I had was in very bad shape. I knew how long the process could be considering that I had bought a vehicle at the dealership before. When I got there I explained this to the sales rep, Alex, and he was understanding of my intentions to get in and out quickly. He respected my wishes and did not approach me or become intrusive on my buying experience. He waited until I was ready and answered all the questions that I had. He worked out a great deal for me and I even financed through the dealers bank because of this. The total time for everything was a bit under 2 hours. This was excellent considering the fact that I previously took almost 1/2 a day to do the same thing on my 1st buy. I would definitely recommend to go to Cerritos Hyundai and ask for Alex. All together a good buying experience. More

Everyone At Cerritos Hyundai did an excellent job in getting me what I wanted as quickly as possible. Extremely great service and teamwork amongst the guys: Alex (Sales), Kevin (Finance), and Javed (Man getting me what I wanted as quickly as possible. Extremely great service and teamwork amongst the guys: Alex (Sales), Kevin (Finance), and Javed (Management) who went out of their way to make sure I'd leave a happy camper. I'm very happy to have purchased here and will definitely send friends and family their way. Thanks again guys! More

I used to think that sales agents were all aggressive and used high pressure approach to make a sale. But was I wrong! Manny Vazquez really listened to us and answered all our questions very patiently. He used high pressure approach to make a sale. But was I wrong! Manny Vazquez really listened to us and answered all our questions very patiently. He understood that we were on a fixed income and helped us find a car that fit our budget and our needs. He turned what could have been a stressful ordeal into a very pleasant one. We thank you Manny. More

Excellent and friendly customer service. What concerns Excellent and friendly customer service. What concerns at sales personal they are polite and good listeners taking their time to guide you thru th Excellent and friendly customer service. What concerns at sales personal they are polite and good listeners taking their time to guide you thru the specifications of the car you are interest, also to mention they guide you step by step in the financing process. Great service. Excelente servicio en el departamento de ventas, nuestra compra se facilito, ya que nuestro agente de ventas en una forma ágil y muy profesional nos fue guiando tanto en la explicación de las especificaciones del Elantra GT y en la explicación del proceso de compra. Gracias y estamos muy satisfechos con el servicio. More

Cerritos was the 3rd Hyundai dealership I visited, looking for a new Genesis. The first 2 dealerships, South Bay and Harbor, did not seem interested in selling me a car. One didn't even have a salespe looking for a new Genesis. The first 2 dealerships, South Bay and Harbor, did not seem interested in selling me a car. One didn't even have a salesperson come out and greet me. I had to go to reception and ask for a salesperson. And the last one was not interested in negotiating with me, and allowed me to leave after talking with me for a matter of minutes. Maybe they didn't feel I was interested. Cerritos Hyundai had excellent service. Although our salesperson was rather new there, only 16 days in, he was very nice. I would say it helped him a lot that he didn't have to try to sell me the car, as I came with the intent of buying. On the other hand, David the Sales Manager was there trying to sell a car. He was more than willing to negotiate with me on my trade in (gave me higher than KBB Fair!!!) and give me the price I was looking for. Was there a little pressure to buy yesterday? Sure, that's their job... But they gave me my space and allowed me to return the next day with my wife, so she could test drive the car. They left us alone to talk after the test drive and then we were in and out of finance in less than 5 minutes! UNHEARD OF! I would definitely recommend Cerritos Hyundai to any prospective buyers. I would definitely look for David if you are looking to trade in a car. As for the dealership, bathrooms were very clean and the showroom was well kept. I would recommend a small popcorn machine for the kiddies! More

Cerritos Hyundai. Purchased a Hyundia Elentra recently. The salesman who approached me at the lot was Maual Vazquez. He came reight away and I did not have to wait. I was skeptical letting as salesman he The salesman who approached me at the lot was Maual Vazquez. He came reight away and I did not have to wait. I was skeptical letting as salesman help me right away (since I wanted to look first). I had doen research in advance so I knew the price that the car was online through the Hyundai website and other sites to see the factor price. When I got to the lot, I had all my notes written down which helped a lot. I did not get any added features (i.e. tented windows, car alarm, etc). I knew my budget before coming in as well (this is really important). Mr. Vazquez let me test drive the car. I would honestly say that I give them a 4 or 4.5 stars. My tip is before going to any car delar do your research, read online the prices (one 3-5 websites), and test tdrive the car. If the sales man in rude or takes too long to find you, then just leave the dealership and go elsewhere. The car on the lot is what you get. So if it had added features, you are paying for those in the price. Tip: If you recently graduated from a 4 year college you can get $400 rebate off your car. The sales man first told me $500 but he had given me misinformation and did apologize for that (even though as a sales representative it is a good idea to know all that information first or ask if you do not know before telling a potential client that). The sales man Manual Vazquez can just improve and learn from this situation. Manual Vazquez was nice and friendly and not rude to me. He showed me all the elentra models and I told him my budget and the basic features I wanted and the color I wanted. I also mentioned what price I had found online too so he could not make the price higer. More

MANUEL gave me a great welcoming to this dealer offer to show us the different used cars we might be interested on. We made up our mind and choose the 2011 blue pearl sonata . I took it for a test drive and show us the different used cars we might be interested on. We made up our mind and choose the 2011 blue pearl sonata . I took it for a test drive and my son did too! Nice and smooth car, Manuel said he would work with the budget I had in mind . I really loved the great customer service Manuel gave us I will recommend this dealer to all my family members and friends . Hopefully c u soon !! Thanks again, Manuel Vasquez More

I called Cerritos Hyundai and spoke with Ricky, I told him I was looking for the Hyndai Veloster in the Vitamin C color. Ricky was great he found the car in the exact color and the features I was looking him I was looking for the Hyndai Veloster in the Vitamin C color. Ricky was great he found the car in the exact color and the features I was looking for. When I arrived at the dealership I was greeted with a friendly smile and the environment was warm and inviting. I did not feel pressured nor over whelmed the whole experience was very pleasent. Ricky delivered everything he promised overed the phone, I found him to be an honest and sincere person a man who keeps his word. The customer service was excellent they made sure me and my guests were comfortable durning our visit. I am very happy with the deal I got at Cerritos Hyunda. The salesman Ricky Peters was fantastic and much gratitude for everything you did to get me the car I wanted. Once again thank you and God bless. Kind regards, Jenny More

Great Service, Great Price, Great Dealer! My Great Service, Great Price, Great Dealer! My experience with Jorge Gomez and Javed Rasheed has been great. They made the "car buying" experience v Great Service, Great Price, Great Dealer! My experience with Jorge Gomez and Javed Rasheed has been great. They made the "car buying" experience very smooth and pleasant. Jorge did very well to accommodate what I needed and as a result, I ended up getting the car I wanted within minutes. I highly recommend working with them! In addition, I have to give a high rating to Kevin Lee, Finance Manager. He's very down to earth and very knowledgeable. He really makes the "financing" part of the car buying experience very easy and he has a sense a humor as well! More

We received a great service from Manuel. He is a sales person that makes everything to please and make a customer happy. I am grateful! person that makes everything to please and make a customer happy. I am grateful! More