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Norm Reeves Mazda
Irving, TX
1,107 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,107 reviews
September 15, 2025
Service was awesome! My rating of 1 was for Thaddeus and Trent. Salvador actually listened to us and offered us a discount because of our experience with Trent and Thadde My rating of 1 was for Thaddeus and Trent. Salvador actually listened to us and offered us a discount because of our experience with Trent and Thaddeus. We owned the vehicle for less than a month and only drove 419 miles. Thaddeus was ride and unprofessional when we told him about the issues we were experiencing with the Tucson and he said... AS IS....... We thought we found a new dealership to buy our cars. Thaddeus also promised to call us with service plan but never did. We wanted to go ahead and buy one. We decided to just deal with Salvador in service due to Thaddeus' unprofessionalism. This experience has lost Norm Reeves Mazda a customer and money due to the no call about the maintenance plan. More
by artnalex0
Verified Customer
September 12, 2025
Great Trust! Great trust in their diagnostics and service. Supercalifragilisticexpialidocious Awesome, great, fabulous, wonderful, marvelous! Great trust in their diagnostics and service. Supercalifragilisticexpialidocious Awesome, great, fabulous, wonderful, marvelous! More
by Satisfied!
September 12, 2025
Very professional personnel always get a solution and great service also the sales department is awesome great service also the sales department is awesome More
by francisco.velazco
Employees Worked With
September 11, 2025
The Norm Reeves Mazda Team treat me like family. I appreciate Terri, Josh, Angela and Lindsay very much. They take good care of me and my cars. Thank you. I appreciate Terri, Josh, Angela and Lindsay very much. They take good care of me and my cars. Thank you. More
by Shawn H
September 03, 2025
Very cool staff They guide you through the maintenance stuff very politely. Highly recommend this service center stuff very politely. Highly recommend this service center More
by szaidi
September 01, 2025
Great customer service. Detailed inventory of repairs. Timely communications. Quick repair timing. Good follow-up. Detailed inventory of repairs. Timely communications. Quick repair timing. Good follow-up. More
by rusviking
Employees Worked With
August 28, 2025
Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More
by john.zerger
Employees Worked With
August 27, 2025
Great service the staf is very professional and really knows what they are doing the sale people too knows what they are doing the sale people too More
by francisco.velazco
Employees Worked With
August 26, 2025
Khaarion King-Kemp treated me very nicely. I was completely satisfied with my first experience with Mazda. I was completely satisfied with my first experience with Mazda. More
by koto.takanaga
August 23, 2025
Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! timely updates throughout the process and also cleaned my vehicle free of charge! More
by Jonathan Treminio
Employees Worked With
