Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,261 reviews
Very good and most reliable dealership I saw in Dallas. Thank you for your hard work. Thank you for your hard work. More
Mimi was personal and very helpful. We had a great experience. Would recommend to to any one We had a great experience. Would recommend to to any one More
Vernon was efficient, polite and very communicative. It seemed that the department was overbooked though because it took way longer than I was told it would. It seemed that the department was overbooked though because it took way longer than I was told it would. More
Vernon was efficient, polite and very communicative. It seemed that the department was overbooked though because it took way longer than I was told it would. It seemed that the department was overbooked though because it took way longer than I was told it would. More
The dealership has the old “check with my manager “ style. Everything had to be approved by the managers. Our salesman was fairly new to the auto sales business. He was kind, patient and easy to work w style. Everything had to be approved by the managers. Our salesman was fairly new to the auto sales business. He was kind, patient and easy to work with. It took about 4 hrs to buy the car. More
Pleasant and nice. I had forgotten how long it takes to buy a car. I couldn't remember the name of the lady who assisted me. I may have selected the wrong name. I had forgotten how long it takes to buy a car. I couldn't remember the name of the lady who assisted me. I may have selected the wrong name. More
Did not like how things went with the guy that handle my service wheni I was there for the maintenance on my car was not good condition service. service wheni I was there for the maintenance on my car was not good condition service. More
This is a sales review, not a service review. Can’t figure out how to change it. Unbelievable. The car broke down on the way home from the dealership due to an incorrectly installed or graded Can’t figure out how to change it. Unbelievable. The car broke down on the way home from the dealership due to an incorrectly installed or graded bolt. I got it towed back to get that fixed and also discovered that the salesman Mo Ahmad had lied about the certified pre-owned status due to an open recall (airbags) on the vehicle that I specifically asked about when we came in because I saw it on the CarFax. Mo lied to my face and said it had been taken care of, then again when we came to pick up the car and he said it had been certified. The service department and the sales manager Zech were both helpful in getting these issues sorted and getting me a loaner while they work on my car, as well as covering my next few oil changes, but I am still incredibly disappointed and angry about my experience here. More
Very nice welcoming coming in , was greeted as soon as I stepped into the door. stepped into the door. More
Multiple delays in receiving an exterior mirror cover, but Shelly stayed on top of it. but Shelly stayed on top of it. More













