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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,300 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,300 reviews

December 11, 2021

Liane Mann does a wonderful job. She is so nice and very helpful. She spent extra time showing me how to use the controls on my vehicle. This was the most positive interaction I have ever had buying a car. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Richard Breaud
Dec 13, 2021 -

Norm Reeves Toyota Dallas responded

Jay, Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Liane, Richard and Shelly were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 09, 2021

Ms. Monica Garcia went above and beyond to help me I appreciate her kindness and she was very friendly and professional Thank you More

by Sharondacrawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Dec 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota! We appreciate your feedback and five-star rating. We're glad to hear that Monica was able to help, and we hope to see you again! Congratulations on your new purchase!

December 08, 2021

It was an amazing experience the customer service was great including the deals and helped us with any difficulties More

by Cristian.mz214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Dec 08, 2021 -

Norm Reeves Toyota Dallas responded

Cristian, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

December 08, 2021

Mónica was amazing with everything really help out with everything on my purchase of the car More

by Francisco Contreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Dec 08, 2021 -

Norm Reeves Toyota Dallas responded

Francisco, thank you for sharing your thoughts about your experience with Monica here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

December 06, 2021

2nd car that I’ve purchased from Lian, 4th from Cowboy. Shelley in Servicing is amazing, she’s the reason I keep coming back. More

by Kim Staman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Richard Breaud
Dec 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much, Kim, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us once again to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 05, 2021

The dealership at hole is very respectful and cordial to the customers. However, I recently had work done in the range of $3,000 and then started having numerous problems after that which I attribute to the More

by myhrly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to submit a review. It's great to hear you found our staff to be respectful and cordial! We take pride in the quality of work that we complete and it is regrettable however that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact us at your convenience.

December 04, 2021

excellent seller and considerate to customers ! he attended me and my wife very well , he answered our doubts and he was patient with the whole process More

by michel.popadiuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 04, 2021

Very patient and supportive thru the entire car buying process. Billy answered all our questions, and then some we forgot to ask days later. He really knows the smallest details of the cars he's selling, More

by steevet2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Dec 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Billy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

December 02, 2021

I told Rodney this, and I also want it on the record - I told Rodney this, and I also want it on the record - Cowboy Toyota is the dealership for me in DFW; Toyota of Dallas is much too big and impersonal More

by gabealcantara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Houston
Dec 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review, Gabe! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rodney and all of us at Cowboy Toyota are glad to have you as a customer.

December 02, 2021

As always, Cowboy Toyota was ready for my car when I arrived for my appointment and wrapped up the service quickly. Thank you! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
Dec 03, 2021 -

Norm Reeves Toyota Dallas responded

Mark, It's great to hear that Bobbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

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