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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

August 20, 2021

Everyone I dealt with was very kind and professional. I appreciated the time and effort they gave me and the quality of the car I ended up with. More

by tordog38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Aug 20, 2021 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase. We look forward to continuing to serve you in the future!

August 20, 2021

Great and fast service since the time I drove in till the time I checked out. More

by sammy32708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2021

Easy process!! Wasn’t pushy!!!! Financing was easy! Store was clean!!!! Everyone was super nice and friendly great customer service and experience! I will be back in the future More

by Ashleyg23232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Ashley! All of us at Cowboy Toyota are glad to have you as a customer.

August 18, 2021

Billy was great! I only had to give him what I wanted my budget and what kind of vehicle I wanted. I mean I was at the dealer for an hour if that, to test drive and sign! Best experience ever! 100% recommen More

by Connie Olvera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Norm Reeves Toyota Dallas responded

Connie, thank you for taking the time to share your thoughts on working with Billy. We're glad to hear he delivered such a great experience!

August 18, 2021

I spent a long time looking for exactly what I wanted in my Jeep Sahara. But what really won me over was DJ. This was by far one of the easiest transactions I’ve done. The entire process was smooth and the More

by Sarahbecks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Aug 18, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that DJ and Luis provided you with great customer service while assisting you with your new Jeep! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

August 18, 2021

Have lots of time on your hands. They don’t honor your appointment time because they are “very busy.” They add services without telling you that you didn’t authorize and don’t need. I just had my tires ro More

by tricialmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Center
Sep 04, 2021 -

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

August 17, 2021

I bought my 2010 Camry hybrid at Cowboy and love that car. Shelly Jackowski has been my service person over the years and she is great. She directed me to Liane Mann for the purchase of our 2021 RAV-4 More

by mockrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Richard Breaud
Aug 17, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAV4. We truly appreciate your feedback and look forward to seeing you again!

August 17, 2021

The dealership was great. They were welcoming and extremely easy to work with. I knew pretty much what I wanted and although not available Monica matched me up with a me car. More

by yasperez1428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Aug 17, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear that Monica was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 12, 2021

We had LoJack installed on our new Venza. Ron handled this and we were very satisfied with his service. We will continue to use Cowboy for our service needs. More

by terriblackmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gallagher
Aug 12, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Ron, and for taking the time to leave us this wonderful feedback!

August 12, 2021

Que puedo decir fueron muy amables y la atención al cliente es excelente desde que able por teléfono para la sita asta que nos entregaron el carro ya listo muchas gracias More

by Febe Guerra Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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