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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

April 22, 2021

Everything was very nice and fast, from paperwork to deliver the car. We had a good discount on the vehicle plus a great interest rate on the loan. Thanks Toyota cowboy!!! More

by Jorgecan1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Apr 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with our sales team and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 22, 2021

Just went in to look for prices the salesperson was very helpful very friendly very knowledgeable I was very pleased when I do decide to buy my car I will give my sales rep a call definitely More

by Alicojones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Apr 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2021

Great place not high pressure at all. I'll be back for sure when I need another car. They made me feel like a customer that they wanted to serve with respect. More

by Tangit789
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 22, 2021

Great people to work in sales and service. Shelly J is absolutely terrific in the service department and always does far more than I could ever expect. Liann M in sales does everything possible to please More

by Dmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann
Apr 22, 2021 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

April 21, 2021

OMG!!! DJ is the best, he is so kind and patient and OMG!!! DJ is the best, he is so kind and patient and professional!!! HE IS THE BEST!!! Thank you DJ for making my dream come true!! More

by ClaraG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Apr 21, 2021 -

Norm Reeves Toyota Dallas responded

Clara, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with DJ here at Cowboy Toyota.

April 21, 2021

Liane and the rest of the team were great in getting me into my new Tacoma. The process was fast, easy and will keep me a customer at Cowboy Toyota. More

by bsullivantcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Apr 21, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Liane to be a positive one. We hope you enjoy your new Tacoma and don't hesitate to reach out if you need anything else.

April 20, 2021

I have owned Toyota vehicles since 1983 and I have worked with many service advisors. Justin is one of the best I have worked with. More

by sfhawk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB FEGRAEUS
Apr 20, 2021 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Cowboy Toyota. We look forward to having you as one of our valued customers for many more years to come!

April 20, 2021

Nate was attentive, thorough, helpful and a great sales person to work with. Best experience we’ve had with any car dealership! I would highly recommend. More

by T. W.
Recommend Dealer
Yes
Employees Worked With
Nate Asmus
Apr 20, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Nate! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

April 20, 2021

Liane Mann was friendly, courteous and made my car buying experience smooth and pleasant from start to finish. I would not hesitate to purchase another vehicle from Cowboy Toyota in the future. More

by Gemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Apr 20, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

April 18, 2021

Shelly as always going above and beyond for her customers. First time in years that I have a top notch service advisor. Keep up the excellent service. More

by Javier
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Shelly provided you with such a positive experience! We sincerely value your business, Javier, and look forward to your next visit.

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