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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

March 18, 2021

I went into the dealership nervous I would be hassled but David made it super simple and got me out of there in no time! More

by LauraFK1284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett in finance was awesome!
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We are happy to hear that David provided a great car buying experience. We appreciate you choosing Cowboy Toyota. Thank you!

March 18, 2021

Justin Auchter has been taking care of my cars for years and has been wonderful to deal with. In fact the whole Cowboy Toyota team has made it so easy to maintain my cars. They are very friendly and very More

by f-love
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Justin and the Service Department team always provides fantastic customer service. Cowboy Toyota will always do our very best to take good care of your vehicles.

March 18, 2021

As always, service department is A one in performance. Justin does a great job consistently. The work was done quickly and professionally. Cowboy Toyota is my dealership of choice in service as well as sa More

by JMelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive the best customer service from Justin and the Service Department team. We are happy to hear that Cowboy Toyota is your choice of dealership for sales and service. Thank you!

March 18, 2021

I bought my first vehicle from Cowboy 8/30/20. Very professional sales staff. Had the first service yesterday and likewise very professional and prompt. My service advisor was John Pena.He is the best More

by jwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud, Tobias Fulton, Josh Stevens
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We are so happy that you purchased your first vehicle from Cowboy Toyota. We are glad you continued to receive top notch customer service from John in Service. Thank you!

March 17, 2021

Excellent experience from start to finish.. David Jones was an excellent sales rep. Very respectful and super friendly. Definitely will be back for more business with Cowboy Toyota. More

by Hasan Almasri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We are so happy to hear that David provided an excellent car buying experience. We look forward to seeing you again at Cowboy Toyota. Thank you!

March 17, 2021

Justin A. and his Team of Automotive technicians are second to none ! Communication is key to any business and Justin follows this practice. Thanks again More

by Daddysisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherif
Mar 29, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Justin and the Service Department team provided top notch customer service at Cowboy Toyota. We will do our best to always take very good care of your vehicle.

March 17, 2021

Billy is the best Salesperson I have ever known. He is professional and is true to his word. He listened to me and had no concerns when I changed my mind. There was no pressure just great service. More

by bazemoredorothy10
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received great customer service from Billy. Thank you for choosing Cowboy Toyota.

March 16, 2021

This is the second car we bought bought from Liane. She is wonderful . We will definitely return to Cowboy because of her. She is professional, honest and knowledgeable. More

by etterjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
Mar 29, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate you being a repeat customer of Cowboy Toyota. We are so glad that Liane provided you with another wonderful car buying experience. Look forward to seeing you again!

March 16, 2021

Liane was an absolute pleasure to work with on my purchase. She and her team were efficient and very fair when valuing my trade in, aligning financing and working in a transaction for my new purchase More

by stefanfaulk84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Mar 29, 2021 -

Norm Reeves Toyota Dallas responded

We are so happy to hear that Liane provided excellent customer service. Thank you for choosing Cowboy Toyota for your new vehicle and we appreciate your recommendation.

March 16, 2021

I had a great experience working with DJ at Cowboy Toyota. I thought he was very respectful, and attentive. I came in looking at a specific vehicle, and really appreciated him never pushing me in an More

by tbird9611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are so glad that you had a great car buying experience with DJ at Cowboy Toyota. We appreciate you recommending our dealership to your friends. Enjoy your first new car!

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