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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

March 15, 2021

Great Dealership! Nice cars. I wish I could say the same about Customer Care. Steer Clear of this man Louis Santos Very Rude!! and unprofessional! More

by Kasey Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Norm Reeves Toyota Dallas responded

We apologize for your unpleasant experience at Cowboy Toyota. Please contact Bob Cannon at 214-324-0411.

March 15, 2021

I recently purchased a New 2021 Toyota Corolla Hybrid from Liane Mann at Cowboy Toyota. I had determined which car I wanted to buy through online reviews and went to the Toyota website to submit a quote. More

by cmcortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience with Cowboy Toyota. We are also happy to hear that Liane provided a fantastic car buying experience. Thank you and enjoy your new Corolla!

March 14, 2021

I like this place and the sales David ruiz the best sales en the cowboy toyota and Gabriel hernandez nice person and good work i back again in the place att fernando renero salgador More

by Fernandorenero16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel hernandez
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are happy to hear that David and Gabriel provided great customer service. We look forward to seeing you again at Cowboy Toyota.

March 14, 2021

I have been servicing my Toyota’s here since 1997. Service has always been great . Shelly always is on top of what my car needs. More

by lizzza59
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are happy to hear that you always receive great service from the Cowboy Toyota Service Department. Shelly will always take very good care of your vehicle.

March 12, 2021

I just buy my Toyota Highlander and Mrs Garcia Help me with purchase. Good customer service. Bilingual. Love Mrs Garcia ❤💙♥💕💖 I highly recommend to anyone. Thank you....so Much. More

by Yazenia48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are happy to hear that Monica provided you with a great car buying experience. Thank you for choosing Cowboy Toyota and for your recommendation. Enjoy your new Highlander!

Mar 19, 2021 -

Yazenia48 responded

Thank you

March 12, 2021

Cowboy Toyota extends itself way beyond selling a vehicle. Since I purchased my vehicle for Billy Goss in 2018, he has maintained communication regarding my satisfaction with the vehicle and maintena More

by Jerri33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEESHA BARNES
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Billy continues to provide you with the best customer service. Cowboy Toyota is here for you for sales and service.

March 11, 2021

Excellent overall experience. Clear pricing, easy negotiation over email/text, no games played, simple and efficient closing process. Exactly what I was hoping for.in a 2021 car buying experience. More

by rfurtaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are so glad that you had an excellent car buying experience at Cowboy Toyota. Thank you for letting us know and enjoy your new car!

March 10, 2021

Excellent service! Leesha always goes above and beyond to make sure my vehicle is running well. Her guys found a nail in my tire and took the time to patch it for me. I appreciate their concern for my safety More

by Jerri33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that you received excellent customer service from Leesha. The Service Department team at Cowboy Toyota will always take very good care of your vehicle.

March 09, 2021

DJ went above and beyond what I had expected, He was so kind and patient, Such a hard worker, even drove the car out to me so i could see it, Thank you for all your help! More

by ghsolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adriana, jennifer, gabriel hernandez, Richard Breaud, David "DJ" Jones
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We are happy to hear that DJ went above and beyond providing the best customer service. Thank you for choosing Cowboy Toyota.

March 09, 2021

They did everything they said. They were fast and very easy to work with. I would do business with them again. Billy went above and beyond. More

by sstundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Mar 19, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Billy provided top notch customer service. We are glad that you chose Cowboy Toyota and will be here to assist again. Thank you!

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