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Norm Reeves Toyota Dallas
Dallas, TX
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come.
From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community.
Looking for your next car near Dallas, Fort Worth, or Irving, Texas?
Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience.
A Super Selection of Toyota Vehicles
Plus, explore HUNDREDS of pre-owned cars from all the top brands!
When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma.
Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,297 reviews
March 02, 2021
Billy was fantastic. Made the buying process very simple and easy, from first contact via email to negotiations to final price and delivery. Highly recommend Billy at Cowboy Toyota. and easy, from first contact via email to negotiations to final price and delivery. Highly recommend Billy at Cowboy Toyota. More
by JPM
Employees Worked With
March 01, 2021
Good experience overall. I understand these people have to make money and there was some upselling that happened in the finance department but I am not surprised to see this. I prefer to do "no pressure" s to make money and there was some upselling that happened in the finance department but I am not surprised to see this. I prefer to do "no pressure" sales though. I thought a full tank of gas was standard but mine did not come with a full tank of gas. More
by Jasonhermosilla
Employees Worked With
March 01, 2021
Unfortunately, I did not have the positive experience that others did. I contacted this dealership and sales consultant Rodney Houston based on the good reviews each had. I talked with him about ordering that others did. I contacted this dealership and sales consultant Rodney Houston based on the good reviews each had. I talked with him about ordering a truck, specifically, a Lunar Rock Tundra TRD Pro. We talked about the process and pricing. He searched and found a truck that would be available in April. I told him I did not want any dealer add ons, but did want a spray in bedliner from the the factory. This truck is loaded with almost all options from the factory anyway and has no available packages to add. He said this was possible and sent me the build sheet. Everything looked good and the next day I gave him a $500 deposit for the truck. The pricing he gave me was about $400 under MSRP. The following day he sent me a message: "I need to touch base with you concerning the TRD Pro order. My Mgr is NOT willing to wave the dealer adds and because we are stripping the vehicle down, he will not reduce the price. Cowboy Toyota Dealer Adds consist of "Window Tint, Door Edge Guards, Wheel Locks and Cup Protectors (indented area of the door handles). This is an additional $895.00. Your out the door price will be___(2k) higher than the original quote) on this vehicle. I am available if you need to give me a call" So, the price from the original build sheet that was sent to me 2 days before, that they said they could do, went up 2k. The only factory option I did not pick was the sunroof. All of the other add ons would be the ones by the dealer, that were listed above. This does not constitute a "stripped down" truck. I followed up with my disappointment of course and was told, sorry we could not work out a deal and we'll be sure to shred your credit card info. No attempt to smooth things over, offer another solution. They could have just said, we'll give it to you at MSRP and delete the dealer adds. Still makes them 400 or 500 bucks (in lieu of the add ons price), but they got greedy with a popular model. They would already be getting full MSRP pricing on a vehicle that the dealership paid well below invoice to acquire, thousands of dollars in profit. I would not have minded if they had said this was the case from the beginning, but don't show a build sheet with a price, say we can do that price, then retract it a few days later. I'll never cease to be amazed at how greedy and short sided dealerships can be. Instead of working this out and making a deal at not as high of a profit, but making a customer for life who's family will buy many more cars, they choose to go the other way-promise something, take it away, then do nothing to try and make it right. Hope this was all worth it Cowboy Toyota. You definitely lost me, my family and anyone who asks me about your dealership as customers. More
by Knuckledragger
Employees Worked With
Rodney Houston
February 27, 2021
Always friendly, professional, and helpful. Justin also helped me with information regarding repairs to my car after someone had backed into it. He gave me suggestions on what to ask the insurance company helped me with information regarding repairs to my car after someone had backed into it. He gave me suggestions on what to ask the insurance company and how to be prepared; very helpful! More
by ERAnderson
Employees Worked With
February 26, 2021
I worked with Bobbie for my Toyota RAV4. She is honest, fair, and helpful. I’ve enjoyed all of my maintenance experiences with her. My wife worked with Leesha, and she had a great experience as well. fair, and helpful. I’ve enjoyed all of my maintenance experiences with her. My wife worked with Leesha, and she had a great experience as well. More
by mtlevesque
Employees Worked With
LEESHA BARNES, BOBBIE ADKINS
February 25, 2021
David did a great job. I was satisfied with my experience so far. Hopefully, that service continues through the entire experience while having to bring in for maintenance, etc. Great work. experience so far. Hopefully, that service continues through the entire experience while having to bring in for maintenance, etc. Great work. More
by mattcgreen82
Employees Worked With
February 21, 2021
Enjoy working with dealership for maintenance and repairs. They are very professional and responsive to any new issues that might come up. Will continue to come to the dealership for sure. repairs. They are very professional and responsive to any new issues that might come up. Will continue to come to the dealership for sure. More
by dr.stewart
