Norm Reeves Toyota Dallas

Leesha was great Overall service was great. Leesha is very knowledgeable and techs did a great job. I will be back for additional service at your facility with my cars Overall service was great. Leesha is very knowledgeable and techs did a great job. I will be back for additional service at your facility with my cars More

Easy and Efficient Very efficient process for check in and out; made my appointment online and service advisor was ready when I arrived. No attempt to upsell more servi Very efficient process for check in and out; made my appointment online and service advisor was ready when I arrived. No attempt to upsell more services than I needed, which speaks to the dealership's integrity. the only negative was that the waiting room was a little crowded considering Covid-19 and some of the staff did not observe social distancing with their customers. More

Service was great. Had gone to another dealership. Decided to stop in here and we were able to work out a deal that was comfortable for us. Decided to stop in here and we were able to work out a deal that was comfortable for us. More

Happy Camper The service agent was courteous and professional - He did as promised and in a timely manner - Everyone was wearing masks, practicing social distanci The service agent was courteous and professional - He did as promised and in a timely manner - Everyone was wearing masks, practicing social distancing and the facility was very clean More

Billy was super friendly and helpful! He was super informative and offered solutions. When I asked a question he answered to the best of his ability and if he didn't know he would find out for me. 10/ informative and offered solutions. When I asked a question he answered to the best of his ability and if he didn't know he would find out for me. 10/10 recommend Billy to others! Thanks Billy! More

Ivan is a man of his word. With his knowledge and experience everything went smoothly. He’s the best sales guy to buy a car experience everything went smoothly. He’s the best sales guy to buy a car More

Service department excellent Shelly was very helpful and courteous. Very professional and good quality service given. I would recommend your service department to others. I was Shelly was very helpful and courteous. Very professional and good quality service given. I would recommend your service department to others. I was taken care of very efficiently. More

Shelly always takes care of me and my cars She explains everything and what to do for the visit. I also got a car to use and it was easy to do an errand and go home to wait for the car to be d She explains everything and what to do for the visit. I also got a car to use and it was easy to do an errand and go home to wait for the car to be done. Between my brother and me we have relied on Shelly to take care of our cars and us. Great service. More

Best Service Experience This dealership exudes integrity, I trust them to only sell me the services I need and not try to upsell me on things I don't need. The customer waiti This dealership exudes integrity, I trust them to only sell me the services I need and not try to upsell me on things I don't need. The customer waiting areas are clean and comfortable and the staff is very attentive and they never make me wait longer than necessary. I recommend Cowboy Toyota to everyone looking for great service and complete integrity. More

Scheduling appointment was very easy!Shelly ALWAYS takes Scheduling appointment was very easy! Shelly ALWAYS takes the time to explain Service details and what needs to be taken care of on the next visit! Scheduling appointment was very easy! Shelly ALWAYS takes the time to explain Service details and what needs to be taken care of on the next visit! So helpful but most importantly makes each client feel important by taking the time with each one! More