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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,080 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,080 reviews

April 11, 2026

Una persona super amable y se ve que le gusta ayudar a sus compradores a tener el mejor negocio More

by Angel.salgado2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recognizing Pedro’s friendly and dedicated support. It’s wonderful he helped you secure excellent value on your Mazda. We appreciate your feedback and hope you enjoy your CX-30. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 10, 2026

very amazing and patient on what you are looking for ! ! I am very thankful Pedro a cachay was able to help me find my dream car!! More

by Iris.santoyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Pedro took the time to understand what you wanted and helped you find your Toyota Camry Hybrid. Congratulations on your new car. Thank you for sharing your experience and enjoy the drive. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 10, 2026

I want to thank Pedro Cachay for his hard work and making my daughter dreams come true. He had so much patience and answered all our question's. Thank you again More

by Jannette.santoyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Norm Reeves Toyota Dallas responded

It’s fantastic that your daughter’s dream came true with her new Toyota 4Runner Hybrid. Pedro appreciated the opportunity to answer all your questions and share in your excitement. Thank you for choosing us and recognizing his dedication. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 10, 2026

Police pull me over they were about to take me. Cause you guys used same plates front my jeep to new car. I got pulled over and they told me this is in stealing information something. Cause ne More

by Manvirpb07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry to hear about the stressful traffic incident and appreciate you taking the time to speak with your salesperson afterward. We’re glad it was a misunderstanding and that everything has been resolved and your vehicle is doing well. Please don’t hesitate to reach out if you have any additional questions or concerns. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Apr 14, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry to hear about the stressful traffic incident and appreciate you taking the time to speak with your salesperson afterward. We’re glad it was a misunderstanding and that everything has been resolved and your vehicle is doing well. Please don’t hesitate to reach out if you have any additional questions or concerns. Since your matter has been resolved would you be open to modifying your review to reflect your overall positive experience with Mo here at the dealership. Thank you for your time and attention. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 08, 2026

Since the change over from Cowboy to Norm Reeves, I’ve seen an improvement in professionalism, but unfortunately I’ve seen delivery times for service increase significantly. An oil change on Monday sched More

by jlgulley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Norm Reeves Toyota Dallas responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 08, 2026

Great and easy to work with. Comfortable bringing my family to this dealership. Very nice. More

by Rudyea1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We’re delighted you felt comfortable bringing your family in for your used Toyota Tundra purchase. Pedro and our team appreciate your kind words and hope you enjoy every drive. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 07, 2026

I recently had the pleasure of working with Jade at Norm Reeves Toyota, and I can honestly say it was the best car-buying experience I've ever had. From the moment I walked in, Jade was attentive, knowledge More

by Nathalie Padilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Studamire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Norm Reeves Toyota Dallas responded

Nathalie, thanks for sharing your outstanding feedback about Jade and our team! We are thrilled to hear she went above and beyond to help you find the right car. Enjoy your new ride, and we hope to see you again at Norm Reeves Toyota Dallas!

April 05, 2026

Awesome and friendly service. Appreciate Toyota and all the staff that you all have there at Toyota 15 word minimum More

by aquiles1jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with your Corolla service. Sisi will be delighted to hear our team made you feel so welcome. We look forward to caring for your Toyota again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 05, 2026

Edwin gave me an accurate ETA, answered all my questions about the issues that came up in the multi-point inspection, and helped me understand the urgency of the recommended repairs More

by abel4abraham
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Aguilar
Apr 05, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Edwin provided a precise ETA, guided you through the multi-point inspection, and explained why addressing those repairs promptly matters. Your Toyota Camry is in good hands when our service team answers every question. We look forward to assisting you with future service needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 04, 2026

Straight forward No drama, no xx, got there and got it done on time This survey has more drama than the service More

by robiemeljewellaco
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Leyva
Apr 05, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We’re glad your Toyota Corolla service was straightforward and finished on schedule. We look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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