Norm Reeves Toyota Dallas

Gracias don Pedro por su tiempo y su amabilidad, estamos contentos por el nuevo vehículo que nos ha ayudado a financiar. Gracias por su paciencia gracias por atendernos y por su excelente trabajo contentos por el nuevo vehículo que nos ha ayudado a financiar. Gracias por su paciencia gracias por atendernos y por su excelente trabajo More

Exelente atención de parte de Pedro Cachay muy tranquilo y paciente a la hora de explicarte las cosas , cada duda que tuve me las respondía y eso súper importante para nosotros como clientes, definitivament y paciente a la hora de explicarte las cosas , cada duda que tuve me las respondía y eso súper importante para nosotros como clientes, definitivamente lo volvería a buscar si quisiera otro automóvil, nos vamos Féliz con nuestra nueva camioneta Tacoma 2026 More

Excellent people in professional work with good communication in good Customer service also, I love the coffee in the mornings. Thank you so much. communication in good Customer service also, I love the coffee in the mornings. Thank you so much. More

I waited 2 hours for an oil change although not the service advisors fault. The technicians never informed the service advisor of what was going on. Apparently I had some transmission fluid that leaked service advisors fault. The technicians never informed the service advisor of what was going on. Apparently I had some transmission fluid that leaked all over they were cleaning up but regardless it doesn't take 2 hours. More

The purchasing process was smooth and Tamara the sales rep was amazing and helpful. The only part of the process we didn't appreciate was the lack of clarity around new grad rebates. My daughter graduated rep was amazing and helpful. The only part of the process we didn't appreciate was the lack of clarity around new grad rebates. My daughter graduated and was excited to choose Toyota because of this manufacturer rebate, but on the end she was told it wasn't possible, even though she verified this through id.me and meets all the qualifications. The dealership should be have been much more helpful and proactive in navigating the process. Especially since this is not a dealership rebate but it's a manufacturer rebate. Also subsequent calls to Toyota credit services and HQ were very helpful. In the end this rebate that is widely advertised, feels like a scam to draw in customers. More

I brought my car in for an oil change and the service was fast but thorough. They provided a shuttle back to my house so I didn't have to wait at the dealership. Once the service was completed, they automati fast but thorough. They provided a shuttle back to my house so I didn't have to wait at the dealership. Once the service was completed, they automatically sent the shuttle driver back for me. Always appreciate their clear, transparent communication along with their great service. More

Shelly is amazing and so is the tr she works with. Very professional and personable. Honest and a straight shooter. Very professional and personable. Honest and a straight shooter. More

I received great customer service from everyone at the dealership. It was very easy to make my appointment, and the entire staff was helpful, friendly, and attentive throughout the process. Everyone made dealership. It was very easy to make my appointment, and the entire staff was helpful, friendly, and attentive throughout the process. Everyone made the experience smooth and stress-free. Thank you for the excellent service! More

They made the wrong key and it took an hour to correct after I got there. after I got there. More

Very professional and up front regarding service needs. Great customer service dealing with Shellie. Transport to home and back to the dealership was excellent Great customer service dealing with Shellie. Transport to home and back to the dealership was excellent More