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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,669 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,669 reviews

July 02, 2020

Routine maintenance Shelly, my service tech is great! She keeps my Camry running beautifully. I trust her and know if she advises a procedure, it is really necessary. More

by Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always great customer service from Shelly. Cowboy Toyota is dedicated to keeping your Camry in tip top shape!

July 02, 2020

Always good service and it’s nice to be driven where I need to go. Shelly keeps me informed of the progress so I know when it will be ready. More

by dzoth
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad you always receive good customer service from our Service Department. Thank you for trusting the care of your vehicle with Cowboy Toyota.

July 02, 2020

Excellent Service Cowboy Toyota has never failed to meet my expectations when it comes to service.Everyone is friendly and courteous. Shelly always knows me. Can’t beli More

by dlbrosztexasblondrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that always receive excellent customer service from Shelly and the Service Department team. We appreciate you bringing your vehicle to Cowboy Toyota for servicing.

July 01, 2020

Ivan is simply amazing. This Young Man is a great example of Great Customer service. He will try his best to get you exactly where you want to be. More

by lovebarbara525
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Jul 05, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Ivan provided great customer service. Thank you for coming to Cowboy Toyota.

July 01, 2020

My routine maintenance work was completed quickly. I have been a customer of Cowboy Toyota for almost 20 years, and have always received efficient service, answers to my questions, and recommendations More

by snoopy-bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you being a loyal customer of Cowboy Toyota. We are glad that you always receive fantastic customer service from our Service Department. Thank you for recommending Cowboy Toyota to your friends.

June 30, 2020

Ivan was excellent, as soon as I got to the dealer, he was the first person to help me. I told him that I was interested in a tacoma and he quickly began to show me the different models they had. He hel More

by Robcheko
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Jul 01, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Ivan provided excellent customer service. We appreciate you coming to Cowboy Toyota for your new vehicle purchase. Enjoy your new truck!

June 30, 2020

I was in the market for a car and Ivan was completely transparent about the entire process , looking forward to working with him again in the near future.. More

by mclayton870
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Jul 05, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Ivan provided great customer service. We look forward to seeing you again at Cowboy Toyota.

June 30, 2020

Luis Santis is a great salesman. He knows what he is doing and is very imforned. Answeres all questions and has patience when dealing with costumers. More

by Losluises7907
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Luis provided great customer service. We appreciate you coming to Cowboy Toyota for your new car purchase.

June 30, 2020

Took my car in for a safety recall. Well organized, got me scheduled quickly, arranged for a loaner and took care of paperwork quickly and efficiently. Repair was done without any issues. HOWEVER, in thi More

by Avalon Owner
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that you had a great experience with our Service Department team at Cowboy Toyota. We apologize for the condition of the loaner car and will take your comments to heart. Thank you.

June 27, 2020

Love Cowboy Toyota. Love my service manager Justin. Always first class service. I will follow Justin no matter where he goes. He gives personalized service even when he doesn’t have to, like when he’s More

by Amy A
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive fantastic customer service from Justin. We appreciate you allowing Cowboy Toyota to take good care of your vehicle.

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