Norm Reeves Toyota Dallas - Service Center

Shelly was very friendly and helpful. She gave me the best price possible. Service was efficient She gave me the best price possible. Service was efficient More

There was confusion on where to go for service and who to speak to. It would’ve been nice for someone to greet us at the car and ask what we were there for like other Toyota dealerships do. The environment w speak to. It would’ve been nice for someone to greet us at the car and ask what we were there for like other Toyota dealerships do. The environment was also not very welcoming as I’ve experienced at other Toyota dealerships. They gave my car a wash but honestly it came out looking more dirty than how it was before the wash. Only good thing I have to say about this dealership is they have one sales woman who was very friendly and welcoming as we were browsing the lot. More

Thank you to Justin for not giving up and figuring out what was wrong with my car. what was wrong with my car. More

It was the worst experience I’ve ever had buying from a car dealership I’m already thinking about trading my car absolutely horrendous car dealership I’m already thinking about trading my car absolutely horrendous More

Was told it was gona be an 1 and 15 minutes. After waiting a 1:1/2 was told my car was “ 1 more then next”. How about next time be courtesy of peoples time and let the customer know at maybe I d After waiting a 1:1/2 was told my car was “ 1 more then next”. How about next time be courtesy of peoples time and let the customer know at maybe I don’t know…and hour that her car has not even been looked at and may be another hour. That way the customer can decide to stay or leave to get to work on time. Never going back More

Excellentent customer service they always there for any question or thought that I have thanks for everything. Nice work. question or thought that I have thanks for everything. Nice work. More

Love to work with shally never ever problem always co operative and friendly nothing else to say but love to come Toyota operative and friendly nothing else to say but love to come Toyota More

Good service and great personal. Justin is wonderful and I enjoy working with him. He has been so helpful to me. Justin is wonderful and I enjoy working with him. He has been so helpful to me. More

This is my second time coming there and both times I had good experiences. Especially, recent visit, I want to make a mention of the associate, he was knowledgeable and helpful . And the job was completed good experiences. Especially, recent visit, I want to make a mention of the associate, he was knowledgeable and helpful . And the job was completed well before the estimated time given to me. Looking forward to do the service again. Thank you so much for your good service. More

Great sales ladies & gents. Friendly, helpful and knowledgeable, each salesperson worked as a team to make a sale. Friendly, helpful and knowledgeable, each salesperson worked as a team to make a sale. More