Norm Reeves Toyota Dallas - Service Center

Shelly is the bomb! They didn't fix my review camera that is foggy at night time but it's on record and I can bring it in although the warranty is getting ready to expir They didn't fix my review camera that is foggy at night time but it's on record and I can bring it in although the warranty is getting ready to expire. More

Great service again. I enjoy coming there as they treat everyone with respect and always with a smile I enjoy coming there as they treat everyone with respect and always with a smile More

I spent almost 3 hours (11:30 am to 2:10 pm) to change oil. When you buy business customers' first impression is so important. Cowboy was a different story. Can not afford spending that much time for a sm oil. When you buy business customers' first impression is so important. Cowboy was a different story. Can not afford spending that much time for a small job like that. will not come back. More

Bad experience timing and service disappointing car wasn’t even washed after two hour wait wasn’t even washed after two hour wait More

Great service with new ownership and new service writer (John Pena). Only disappointment was no discount for prior loyalty (5 new vehicles and 2 used), disabled veteran, or any other reduction. No mentio (John Pena). Only disappointment was no discount for prior loyalty (5 new vehicles and 2 used), disabled veteran, or any other reduction. No mention of coupons until I questioned about discounts. New Dealership means new rules but not a good way to build loyalty going forward. More

Dude saw me sitting in my car, arrived first before a white lady and he just walked past my car to get to her and also around it to get back to his desk. I just sat in my car waiting to be assisted, and white lady and he just walked past my car to get to her and also around it to get back to his desk. I just sat in my car waiting to be assisted, and made sure to call him out on it. A nice white lady service person came to ask me if I’ve been assisted, she flagged him to let him know I’ve been sitting there. I’ll just start going to another Toyota. Thank you for the discount because I called out the xx though. It’s simple honestly to assist ppl. I go where I’m accepted. More

good services thanks for good service see you next time,make more faster the service thats all time,make more faster the service thats all More

Long wait, pricing surprises but really great coffee. I just came for the oil change so I’ll have to get the rest of stuff later. I just came for the oil change so I’ll have to get the rest of stuff later. More

Clean Good service high prices on oil Change mechanic left oil finger prints on front of Hood left oil finger prints on front of Hood More

Good service and good person. Will ask for him from now on. Thanks for the help. Will ask for him from now on. Thanks for the help. More