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Norm Reeves Toyota San Diego

San Diego, CA

4.4
465 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 465 reviews

December 30, 2018

Good service as usual My deceased husband and now me have always dealt with Q. Holt. He has always been very helpful and I trust him to have any services I need to be take More

by dumb old lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q. Holt
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for trusting us to service your cars and for taking the time to share your experience!

December 28, 2018

Disappointed I was told that I would be charged 20 dollars to repair a flat. I reminded them that I bought the tires there, I was then told that as a courtesy, th More

by Imelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t care to remember!
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Hi - I'm sorry to hear about your experience with our team, I would like to discuss this with you - please call me at 619-727-5915.    Tricia Armstrong, Customer Relations Manager

December 28, 2018

Excellent Awesome service here at this dealership. They are so helpful and professional. They communicate efficiently and provided shuttle service with friendly More

by Aliyah99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 star rating and awesome review!

December 17, 2018

Service Visit I came in needing a new alternator. Matt Curtis was able to get me in that day, and my alternator was replaced in a reasonable time at a reasonable p More

by Mlgerrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Curtis
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thanks for the great review!

December 12, 2018

Always accommodating Great service. Always satisfied with how they fit me in to their schedule and the speed at which they service my vehicle. I will continue to take my c More

by Jayca$$$
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Robert Farr and Jonathan Zuniga
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 stars!

December 11, 2018

Great service, maintenance is always done right Norm Reeves’ Toyota of San Diego has taken care of several of my cars and always treats me well, gives me a a good price and does excellent work. They More

by CharlieBR1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the review! Glad our team could help!

December 07, 2018

Great experience with service department Upon arrival we were greeted by a very efficient staff. Our service writer, Blake clearly explained what the required service entailed and what would More

by 65mgpchuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hudson
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the 5 stars!

December 06, 2018

Good professional service I like coming to this dealer because they always provide good professional services. Steven does a great job by keep informing me about my car status More

by Amer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the review, Amer!

December 04, 2018

Fast easy and helpful I alway see John Levy for service. He is so helpful, honest and knowledgeable. He has kept my Prius in tip top shape since 2013. More

by budeagle@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the kind review!

December 02, 2018

Car Trouble My car was having trouble starting so I was lucky to make it in to the shop. I didn’t have an appointment for service but they took care of my car any More

by LCooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Perkio
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 stars!

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