Norm Reeves Toyota San Diego

i drive quite a distance to have john service my tundra as well as my wife and 3 kids vehicles .all i can say is outstanding service and i have recommended to numerous friends over the years and they thank as well as my wife and 3 kids vehicles .all i can say is outstanding service and i have recommended to numerous friends over the years and they thank me for not only the service but especially for john levy ! More

I as well as my family go to get our cars serviced from John. i do not trust anyone else but him and his crew to work on my car. John is the most helpfull and friendly. when it comes to my car,he helps me John. i do not trust anyone else but him and his crew to work on my car. John is the most helpfull and friendly. when it comes to my car,he helps me understand what i need done to my car. Again i would not trust anyone else but John. More

Not only was this an excellent experience, but I was truly impressed with the friendliness of every person I've spoken to in my 3 visits to the dealership. I was most impressed when invited to a new ow truly impressed with the friendliness of every person I've spoken to in my 3 visits to the dealership. I was most impressed when invited to a new owner program to see the shop areas and how well organized and CLEAN they are. The best part was that when "sealing the deal" I never felt pressured to accept anything. Throughout the buying process, I felt everything was explained to me, and again, if I didn't quite get it the first time. The follow up since the purchase of my vehicle has been more than expected as well. When I had a few small things I felt needed attention, they were taken care of immediately with no questions asked. Just truly fine service. When you buy a car from Toyota of San Diego, be sure to attend the new owners meeting, which by the way, includes dinner, and a great explanation of all the services to which you are entitled. More

Over 15 years ago, I bought three Toyotas (Camry, Previa, Corolla) and a Lexus from New Cars, inc. Luckily for me, back in college, I had a room-mate who was a used car salesman. I learned early on, many Corolla) and a Lexus from New Cars, inc. Luckily for me, back in college, I had a room-mate who was a used car salesman. I learned early on, many of the tricks of the salesmen trade, thus avoiding them. I certainly understand the reviews of others experiencing common negative tactics, but remember, as commissioned employees, most are only doing what their sales managers instruct them to do. While all of my vehicles came from LA dealers, I have always had them serviced and bought parts for them at Toyota of San Diego and it's predecessor, Rose Toyota. I have always been pleasantly greeted and treated well at this dealership. I do, however, maintain an advantage over the average customer in that I have worked on many vehicles myself for over forty years. So, when I visit a car dealership for service and parts, I usually know what is needed ahead of my visit. Much like visiting a MD for your own health, one needs to have at least a basic a basic understanding of how your car or personal body works. Now that I am a senior citizen, I greatly appreciate others doing now what I used to do. I remember seeing a program advertised for new car purchasers that offered free lunch with a seminar on car basics. Afterwards, it even included a few primary oil changes. While I never needed that info, it was always great to see that this dealership went out of it's way to help those who might need a little help. I have recommended this dealership to many friends for service and repair, as I really haven't experienced their sales staff experience. I have met both the General and Service mangers, and recommend anyone speak directly to them for a fast and personal response. Sincerely, David "Santa" Williams More