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Norm Reeves Volkswagen Superstore

Irvine, CA

3.6
370 Reviews

20 Auto Center Dr

Irvine, CA

92618

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Showing 370 reviews

November 03, 2011

Fladeboe VW is the only place I will bring my Car for Service. Mark Thurber is one of the best Service Manager . All of His staff are very friendly, knowlegeble of there job and are great Service Depst More

by vhl-wl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thurber, Tom Brucks, Tom Brucks
October 25, 2011

Fladeboe VW was very efficient in setting up and servicing my VW GTI. Andy kept me updated on the status throughout the day. The other staff were kind and courteous. I would recommend using Fladeboe More

by nsbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
October 20, 2011

They are the best. I will always take my car to Fladeboe. Everyone is wonderful and they truly go to bat for you not like any other dealership I have EVER worked with. These guys go the extra mil More

by alagab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
October 17, 2011

Both of the items to be fixed on my car were covered so I have no complaints with that. Ryan, sorry forgot the last name, was awesome. Kept in touch with me, explained everything, and was always honest. Your More

by rlokhorst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
October 16, 2011

It is apleasure to woth with Ryan in service department. He is friendly and hard working and makes sure that customer is taken care of. I appreciate that he knows me by my name. Ray is also a very reliable More

by fshifteh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Ray
October 16, 2011

It is a pleasure working with Ryan as he is always friendly and courteous and tries to give me an appointment time that is convenient. He listens to my issues very carefully and wants to make my servi More

by fshifteh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capdevielle, Ray
October 07, 2011

My only issue was the cost. The parts were less than 100.00 but the labor was about 700.00. I don't have any way to verify how long it should take to install transmission brackets but it seemed high to More

by Rich28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and one other person, name I can't remember
October 06, 2011

Barbara was extremely helpful and knew the product very well for only being an employee a week. The dealership was very well maintained. I would recommend this dealership to my friends. I thoroughly enjoye More

by jmart1447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lezin
October 05, 2011

Fladeboe Volkswagen far exceeded our expectations. Every single person in this dealership was friendly and made our experience buying a car the very best one we have ever had. More

by swalters814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saheed and Anthony
October 04, 2011

Again Tom Brucks and Ryan have shown truly exceptional service to the point that I feel there is something extra being done to my car every time. Granted that the car wash and helping me with personally More

by seid007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brucks and Ryan, Tom Brucks
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