North Coast Auto Mall of Cleveland

This dealership is not honest ... I spoke to all the people (and Pam) on the list below about a car that they said was mine, although they wouldn't take a deposit. I have now called over 10 times today to get at least and excuse as to why they misled and lied to me. I will write a (bad) review every day that I call without the courtesy of a response. I spoke to Nick today and he has yet to call back. Don't waste your time with these folks ... although I plan to put as much time into my responses as they wasted if mine. I do not appreciate being jacked around and I bet they will end up wishing they had done the right thing by the time I'm done.

Lied to me about a vehicle being there to get me through the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me it was on the lot waiting for me and only AFTER i filled out paper work told me the car that they knew i was coming to test drive that day was sent to a different location coincidentally that same day. I believe the only reason they have such good ratings is because people are willing to overlook the old bait and switch scam and take a different vehicle. Either that or they come in without a specific car in mind which is strange because it defeats the purpose of the ability to browse their inventory and do a little research on the car before you show up.

Milad was so great man i pro.ise he needs to be a manager here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr

Buying a vehicle can be an unpleasant task. The folks at North Coast Auto Mall do their best to eliminate some, if not all, of that unpleasantness.

I’am very happy with the whole process and getting my new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you

Leroy was great. He is honest, well educated in the process and attentative to details. I would reccomend requesting him if you are looking for a car. GM and Assistant GM are also fair and personable.

HD HELPED ME AND THE BEST FRIEND he IS A WONDERFUL PERSON THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER

I worked with Leroy and I was VERY DETAILED AND SPECIFIC on what I was looking for and he exceeded my expectations!!!!! I’m very satisfied with my Audi truck!!!! Thank you

HD helped us find the right car at the right price. Very happy with the car and experience. Come check them out. Quick and painless for buying a car.

Leroy and Rex did everything they could to make sure I left with the car I wanted and the best possible deal. I highly recommend North East Auto.