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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,660 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,660 reviews
March 20, 2019
Awesome experience! This was definitely of the BEST experience I have had dealing with sales representatives. Temitope is a great guy who puts the costumers wants and nee This was definitely of the BEST experience I have had dealing with sales representatives. Temitope is a great guy who puts the costumers wants and needs as his top priority. The overall experience at North Coast Auto was just as great. The process happened smoothly and everyone was very helpful. I would recommend this dealership to future car purchasers. More
by Sam_M
March 20, 2019
HORRIBLE CUSTOMER SERVICE Once they get you in the car good luck getting in touch with anyone. Don’t sign anything until they have fulfilled their promises first. Terrible. Once they get you in the car good luck getting in touch with anyone. Don’t sign anything until they have fulfilled their promises first. Terrible. More
by Shay
Employees Worked With
Other Employees :
Shane Gareau
March 16, 2019
Awesome Experience Sam Algout is the salesman to see he’s very knowledgeable and honest... thanks Sam you are the best at north coast auto mall. Sam alhout Sam Algout is the salesman to see he’s very knowledgeable and honest... thanks Sam you are the best at north coast auto mall. Sam alhout More
by Atona
Employees Worked With
March 16, 2019
keep the flow moving I was having way too much car drama but Frank keeps the process moving, lead you where you need to be, doesn't add unnecessary or hidden deals and is I was having way too much car drama but Frank keeps the process moving, lead you where you need to be, doesn't add unnecessary or hidden deals and is willing to bargain for a good price. More
by Michael
Employees Worked With
Frank Carter
March 16, 2019
Sam was great! Sam met us at the door. Fast and friendly, willing to work with any credit score and 0 down payment. appreciated that he called to assist with insuran Sam met us at the door. Fast and friendly, willing to work with any credit score and 0 down payment. appreciated that he called to assist with insurance also. More
by irenaglavas
Employees Worked With
March 16, 2019
Overall good service. Our salesman was attentive and upfront with pricing and any additional options we may be interested in. He answered any questions we had and was very Our salesman was attentive and upfront with pricing and any additional options we may be interested in. He answered any questions we had and was very friendly. More
by Pumpkinpie
Employees Worked With
Antonio Gonzalez
March 16, 2019
It was a experience here at North Coast Auto Mall great This is a great place to come to get a vehicle friendly people great customer service that’s why I give north coast 5 star I’ll tell my friends and fa This is a great place to come to get a vehicle friendly people great customer service that’s why I give north coast 5 star I’ll tell my friends and family to come here THANKS. More
by Dclay
Employees Worked With
March 15, 2019
Shane was absolutely AWESOME!! After being told no so many times Shane made sure that I was told YES!! I would recommend him to anyone..Thank you so much S was absolutely AWESOME!! After being told no so many times Shane made sure that I was told YES!! I would recommend him to anyone..Thank you so much Shane you rock he was sweet and honest those are things I definitely appreciate!! Your friend Jalisa!! More
by Jalisa Pernell
Employees Worked With
Shane Gareau, Wayne Thomas
March 15, 2019
Pleasant experience! Everyone here was welcoming and did not bombard you or force you to make decisions. They worked hard to provide top notch service. I love my new car i Everyone here was welcoming and did not bombard you or force you to make decisions. They worked hard to provide top notch service. I love my new car it’s amazing!!! Kelsey was amazing!!!! She always made sure we were ok as helped us get the best deal!!! Will definitely be back! More
by Maeray09
Employees Worked With
Rex, Kelsey Silvestri
March 14, 2019
Great experience Sam was very helpful with getting my daughter into a car that fit her needs and budget. He was very understanding of her situation and worked with us. Sam was very helpful with getting my daughter into a car that fit her needs and budget. He was very understanding of her situation and worked with us. More
by Kblatnica
Employees Worked With
