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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,660 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,660 reviews
February 12, 2018
Fast and Friendly George was great. The process was fast and painless. I would recommend North East Auto Credit to anyone looking for quick and friendly service. I am e George was great. The process was fast and painless. I would recommend North East Auto Credit to anyone looking for quick and friendly service. I am excited to be back in a diesel. More
by Vwtdi
Employees Worked With
February 11, 2018
Very Fast Sam was awesome. He made sure we got the best deal for our budget! Customer service was wonderful! I would recommend NCA and Sam to anyone looking to Sam was awesome. He made sure we got the best deal for our budget! Customer service was wonderful! I would recommend NCA and Sam to anyone looking to buy a car without the headache. More
by SCarter44
Employees Worked With
February 09, 2018
Friendly Nice Great price and good people and a very friendly. I enjoy my self I liked all the car i had a chance to check out. Great price and good people and a very friendly. I enjoy my self I liked all the car i had a chance to check out. More
by Kyshawn123
Employees Worked With
February 08, 2018
Good experienc Bought an Audi A5 and the minimal damage it had was repaired before I arrived. Was not pressured and walked away with a good deal. Facilty is only Bought an Audi A5 and the minimal damage it had was repaired before I arrived. Was not pressured and walked away with a good deal. Facilty is only average but service was good More
by Robert
Employees Worked With
Steevy Rich
February 08, 2018
Legit This guy is awesome if you go to North Coast Auto Mall on Brookpark ask for Sean he will put you together asap he got me in a nice vehicle at a nice p This guy is awesome if you go to North Coast Auto Mall on Brookpark ask for Sean he will put you together asap he got me in a nice vehicle at a nice price More
by Heavy123
Employees Worked With
February 07, 2018
Great Kelsey was very nice and made us feel welcomed. It was a whole different experience from other places I've went. She answered all questions we had. I Kelsey was very nice and made us feel welcomed. It was a whole different experience from other places I've went. She answered all questions we had. I would definitely recommend this place to anyone. More
by Kaitlyn k
Employees Worked With
Kelsey Silvestri
February 07, 2018
Great Service I contacted Sam via phone and text. No idea if I could get a vehicle fresh out of bankruptcy and trying to get credit back on track. This man went to I contacted Sam via phone and text. No idea if I could get a vehicle fresh out of bankruptcy and trying to get credit back on track. This man went to the moon and back to get me approved for a great affordable monthly payment and all!!! Thank you Sam your the best!! More
by Leehardy1105
February 04, 2018
Awesome car Very pleasant salesman. Let me test drive what I was looking at and ended up buying a 2014 VW Passat one of the cars I drove and loved. as fast as he Very pleasant salesman. Let me test drive what I was looking at and ended up buying a 2014 VW Passat one of the cars I drove and loved. as fast as he could go he delivered what I was looking for. More
by Kaoticzx
Employees Worked With
Shane Gareau
February 04, 2018
Good prices shady tactics The salesperson was great but the Finance manager and sales manager tried to add 8700 to the loan for gap and vehicle warranty with out asking and tri The salesperson was great but the Finance manager and sales manager tried to add 8700 to the loan for gap and vehicle warranty with out asking and tried to steal my trade . Beware check your paper work. My wife and I bought 2 2015 BE Passots. More
by Monica Ware
Employees Worked With
Frank Carter
February 04, 2018
Finally in a car After hours long visits at other dealerships that ended in frustration, I finally came across this dealership in Cleveland on a late Saturday night. L After hours long visits at other dealerships that ended in frustration, I finally came across this dealership in Cleveland on a late Saturday night. Leroy was very helpful and patient, understanding that I was at my wits' end. He showed me everything I asked for and helped me pick out something that I not only wanted but is also affordable. Thanks for the late hours! More
by Laura M. C.
Employees Worked With
